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    Guidelines of an integrated management system under the requirements of NTC-ISO 9001:2015 and NTC-ISO 14001:2015 in institutions of superior education

    Lineamientos de un sistema integrado de gestión bajo los requisitos de NTC-ISO 9001:2015 y NTC-ISO 14001:2015 en instituciones de educación superior;
    Diretrizes de um sistema de gerenciamento integrado de acordo com os requisitos das NTC ISO 9001: 2015 e NTC ISO 14001: 2015 em instituições de ensino superior

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    Losada Rodríguez, Sandra Jastri
    Zambrano Pineda, Sonia Angélica
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    https://revistas.usantotomas.edu.co/index.php/signos/article/view/3996
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    TY - GEN T1 - Guidelines of an integrated management system under the requirements of NTC-ISO 9001:2015 and NTC-ISO 14001:2015 in institutions of superior education T1 - Lineamientos de un sistema integrado de gestión bajo los requisitos de NTC-ISO 9001:2015 y NTC-ISO 14001:2015 en instituciones de educación superior T1 - Diretrizes de um sistema de gerenciamento integrado de acordo com os requisitos das NTC ISO 9001: 2015 e NTC ISO 14001: 2015 em instituições de ensino superior AU - Losada Rodríguez, Sandra Jastri AU - Zambrano Pineda, Sonia Angélica PB - Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC AB - In order to make a proposal for guidelines to facilitate the integration of systems under NTC-ISO 9001:2015 and NTC-ISO 14001:2015 in higher education institutions (HEI), a sample of six universities certified with Icontec in NTC-ISO 9001, in which an analysis of its master documents was made to identify axes and missionary components that allow the articulation of an integrated management system. Subsequently a diagnosis was made to identify the current state of the environmental management and the integration of these standards. The results show that the quality system is implicit from the strategic planning, is part of its organizational culture and is a tool that contributes to the fulfillment of the mission. With environmental management, this same appropriation is not reflected in the absence of elements such as policies or guidelines that contribute to identify, reduce or control aspects. Finally, with these elements, guidelines were proposed that serve as a tool for the HEI to integrate their quality and environmental management systems and to contribute to the decision-making by top management. ER - @misc{11634_11494, author = {Losada Rodríguez Sandra Jastri and Zambrano Pineda Sonia Angélica}, title = {Guidelines of an integrated management system under the requirements of NTC-ISO 9001:2015 and NTC-ISO 14001:2015 in institutions of superior educationLineamientos de un sistema integrado de gestión bajo los requisitos de NTC-ISO 9001:2015 y NTC-ISO 14001:2015 en instituciones de educación superiorDiretrizes de um sistema de gerenciamento integrado de acordo com os requisitos das NTC ISO 9001: 2015 e NTC ISO 14001: 2015 em instituições de ensino superior}, year = {}, abstract = {In order to make a proposal for guidelines to facilitate the integration of systems under NTC-ISO 9001:2015 and NTC-ISO 14001:2015 in higher education institutions (HEI), a sample of six universities certified with Icontec in NTC-ISO 9001, in which an analysis of its master documents was made to identify axes and missionary components that allow the articulation of an integrated management system. Subsequently a diagnosis was made to identify the current state of the environmental management and the integration of these standards. The results show that the quality system is implicit from the strategic planning, is part of its organizational culture and is a tool that contributes to the fulfillment of the mission. With environmental management, this same appropriation is not reflected in the absence of elements such as policies or guidelines that contribute to identify, reduce or control aspects. Finally, with these elements, guidelines were proposed that serve as a tool for the HEI to integrate their quality and environmental management systems and to contribute to the decision-making by top management.}, url = {} }RT Generic T1 Guidelines of an integrated management system under the requirements of NTC-ISO 9001:2015 and NTC-ISO 14001:2015 in institutions of superior education T1 Lineamientos de un sistema integrado de gestión bajo los requisitos de NTC-ISO 9001:2015 y NTC-ISO 14001:2015 en instituciones de educación superior T1 Diretrizes de um sistema de gerenciamento integrado de acordo com os requisitos das NTC ISO 9001: 2015 e NTC ISO 14001: 2015 em instituições de ensino superior A1 Losada Rodríguez, Sandra Jastri A1 Zambrano Pineda, Sonia Angélica PB Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC AB In order to make a proposal for guidelines to facilitate the integration of systems under NTC-ISO 9001:2015 and NTC-ISO 14001:2015 in higher education institutions (HEI), a sample of six universities certified with Icontec in NTC-ISO 9001, in which an analysis of its master documents was made to identify axes and missionary components that allow the articulation of an integrated management system. Subsequently a diagnosis was made to identify the current state of the environmental management and the integration of these standards. The results show that the quality system is implicit from the strategic planning, is part of its organizational culture and is a tool that contributes to the fulfillment of the mission. With environmental management, this same appropriation is not reflected in the absence of elements such as policies or guidelines that contribute to identify, reduce or control aspects. Finally, with these elements, guidelines were proposed that serve as a tool for the HEI to integrate their quality and environmental management systems and to contribute to the decision-making by top management. OL Spanish (121)
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    Abstract
    In order to make a proposal for guidelines to facilitate the integration of systems under NTC-ISO 9001:2015 and NTC-ISO 14001:2015 in higher education institutions (HEI), a sample of six universities certified with Icontec in NTC-ISO 9001, in which an analysis of its master documents was made to identify axes and missionary components that allow the articulation of an integrated management system. Subsequently a diagnosis was made to identify the current state of the environmental management and the integration of these standards. The results show that the quality system is implicit from the strategic planning, is part of its organizational culture and is a tool that contributes to the fulfillment of the mission. With environmental management, this same appropriation is not reflected in the absence of elements such as policies or guidelines that contribute to identify, reduce or control aspects. Finally, with these elements, guidelines were proposed that serve as a tool for the HEI to integrate their quality and environmental management systems and to contribute to the decision-making by top management.
     
    Con el propósito de realizar una propuesta de lineamientos para integrar los sistemas de gestión según las normas técnicas NTC-ISO 9001:2015 y NTC-ISO 14001:2015 en instituciones de educación superior (IES), se tomó una muestra de seis universidades certificadas por Icontec con la norma técnica NTC-ISO 9001, en las cuales se realizó un análisis de sus documentos maestros para identificar ejes y componentes misionales que puedan facilitar la articulación de un sistema integrado de gestión. Posteriormente se realizó un diagnóstico para identificar el estado actual frente a la gestión ambiental y a la integración de dichas normas. Los resultados muestran que el sistema de calidad está implícito desde la planeación estratégica, hace parte de su cultura organizacional y es una herramienta que contribuye al cumplimiento de la misión. Con la gestión ambiental no se refleja esta misma apropiación al evidenciarse ausencia de elementos como políticas o lineamientos que contribuyan a identificar, disminuir o controlar los aspectos ambientales. Finalmente se propusieron unos lineamientos que pueden servir para que las IES integren sus sistemas de gestión de calidad y ambiental, de manera que aporten a la toma de decisiones por parte de la alta dirección.
     
    Com o propósito de realizar uma proposta de diretrizes que facilitem a integração dos sistemas sob a NTC ISO 9001: 2015 e NTC ISO14001: 2015, nas instituições de ensino superior, foram tomadas amostra de seis universidades certificadas com ICONTEC com a NTC ISO 9001, nas quais se realizou uma análise dos seus documentos mestre para identificar eixos e componentes missionários que permitam a articulação de um sistema de gestão integrada. Posteriormente, realizou-se um diagnóstico para identificar o estado atual em relação a gestão ambiental e a integração dessas normas. Os resultados mostram que o sistema de qualidade está implícito desde o planejamento estratégico, faz parte da sua cultura organizacional e é uma ferramenta que contribui para ao cumprimento da missão. Com a gestão ambiental não se reflete esta mesma apropriação por ausência de elementos, como políticas ou diretrizes que ajudem a identificar, reduzir ou controlar aspectos. Finalmente com esses elementos, foram propostas algumas diretrizes que servem como ferramenta para que as IES integrem seus sistemas de gestão da qualidade e ambiental e contribuir para a tomada de decisões da alta diretoria.
     

     

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