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Propuesta Modelo de Transformación Digital para Procesos de Servicio al Cliente en el Área de Comercialización Caso “Facompany S.A.S”
(Universidad Santo Tomás, 2023-07-05)
Digital transformation is known as the application of digital technologies in any process, product or service in order to improve quality, add value to the customer and significantly reduce risks. This can be of great help ...
Apoyo a la alcaldía municipal de Lebrija mediante el desarrollo del plan institucional de formación y capacitación y el programa de inducción y reinducción de la entidad
(Universidad Santo Tomás, 2014)
In the accomplishment of this project it is possible to find and demonstrate the advance and the development of the quality policies in Colombia, more specifically in the entities of the State, policies like the Standard ...
Propuesta de mejora para la reutilización del agua descartable del centro de acopio de la planta de gaseosas Hipinto ubicada en el municipio de Piedecuesta
(Universidad Santo Tomás, 2019-12-12)
The main focus of this project is the reuse of disposable water from bottles, which are received at the collection centre located within the Hipinto soda plant. Observations and measurements are made to contrast the daily ...
Plan de mejora para disminuir los rechazos por partículas de la línea dos en Global Flock de México, S. de R.L. de C.V.
(Universidad Santo Tomás, 2020-01-13)
Next, the stay report is presented with the name "Improvement plan to reduce rejections by particles in line two of the company Global Flock de México, S. de RL de CV". This company has as its turn the realization of ...
Implementación de un sistema de gestión de la calidad según la NTC- ISO 9001:2008, en la empresa confecciones empresariales ubicada en la ciudad de Bucaramanga
(Universidad Santo Tomás, 2016)
In this project the design and implementation of a quality management system based on the Colombian technical standard ISO 9001:20086 Apparel Business for the company Confecciones Empresariales located in the city of ...
Informe de práctica empresarial realizada en Corporación Luna Viva
(Universidad Santo Tomás, 2018)
This report contains the evidences of the work done during the semester of practice, option chosen as a requirement to qualify for the title of Industrial Engineer at the Santo Tomás, Bucaramanga.
The business practice ...
Diagnóstico empresarial de productividad de la empresa Quality Travel Bucaramanga
(Universidad Santo Tomás, 2020-05-13)
Business diagnosis of productivity for a travel agency, this work is divided into 5 chapters which correspond to: a general information of the company, a business diagnosis, the action plan, presentation of the value stream ...
Diseño e implementación de planes de acción que permitan el mejoramiento continuo de los procesos de la empresa de calzado Bohemian Love
(Universidad Santo Tomás, 2017)
Bohemian Love is a santandereana company dedicated to production and merchandising of footwear products both nationally and internationally with increase vision and market expansion; always focused in the improvement of ...