Marco modelo en la prevención del fraude en el ramo de automóviles en el sector asegurador de la ciudad de Bogotá

Abstract

The problem of fraud perpetrated on insurance companies by policyholders, suppliers and workers is a growing problem in the sector, particularly for the automobile industry, where over the years fraudsters have specialized in the techniques, tools and methods of stealing from insurance companies through claims, without being negatively affected since fraud is not criminalized in Colombia. Therefore, the insurance industry in Colombia is constantly developing anti-fraud strategies and techniques, directing its efforts to manage risks towards prevention and mitigation, trying to reduce the economic and social impact that it generates. Due to the constant evolution of fraud, insurers are trying to transform and create new and successful techniques to identify fraud, together with the Colombian legal framework to reduce it. This research work, called "Model framework in the fraud prevention in the automobile line of business in the insurance sector of Bogota´s city", shows through an investigative approach explaining the qualitative technique of in-depth sessions or expert focus groups in the treated sector, achieving the identification of the associated risks related with fraud and thus proposing a model prevention framework to identify and mitigate them.