Gestión del conocimiento en una compañía del sector farmacéutico de la ciudad de Bucaramanga mediante técnicas de análisis multivariado utilizando datos abiertos de la Sociedad Colombiana de Industrias Farmacéuticas-ASINFAR

Abstract

This research, whose general objective was to analyze the degree to which a company in the pharmaceutical sector of the city of Bucaramanga manages knowledge, using multivariate analysis techniques. The study carried out, allowed us to know from a secondary source of the Association of Pharmaceutical Industries in Colombia-ASINFAR, the current level of the knowledge management variable and its dimensions: organizational learning, information distribution, information transformation and retention and improvement of applied knowledge. The sample consisted of evaluation records of 40 employees for 22 items associated with the central theme. The processing was carried out using Excel and SPSS (Statistical Package for the Social Sciences) V27. The statistical techniques used were cluster analysis, factor analysis and binary logistic regression. A generalized average level (>80%) was found in the dimensions and variable considered. Likewise, a significant binary logistic regression model was developed with an overall classification percentage of 92.5%, a specificity of 96.6% and a sensitivity of 81.8%. The factorial analysis indicated that the organizational learning dimension is the most relevant to explain the main problem. The total percentage of explained variance was 71.487%.