Signos - Investigación en sistemas de gestión
Recent Submissions
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Effects of standardized quality management systems on SMEs: implications for corporate social responsibility
The document shows the results of the application of two instruments (survey and interview) to the causal link between the quality management system and social responsibility. It seeks to establish which instrument is more ... -
índice de Resultados de Investigación - Especialización
RESULTADOS DE INVESTIGACIÓN ESPECIALIZACIÓN EN ADMINISTRACIÓN Y GERENCIA DE SISTEMAS DE LA CALIDADLos estudiantes de la Especialización en Administración y Gerencia de Sistemas de la Calidad deben elaborar un proyecto de ... -
índice de Resultados de Investigación
RESULTADOS DE INVESTIGACIÓN - MAESTRÍA EN CALIDAD Y GESTIÓN INTEGRALEl programa de Maestría en Calidad y Gestión Integral que se desarrolla en el marco del Convenio USTA-ICONTEC orienta su labor investigativa a la producción ... -
Contribution of the Systemic Approach of the NTC-ISO 9001 Management Quality Model to the Model of Institutional Accreditation in Private Top Education Institutions
Education has been the driving consolidation force of society, and the current dynamics and trends of development call for organizations’ and institutions' worldwide efficiency and competitiveness, which in turn raises the ... -
Analysis of the applicability of the social responsibility guide GTC180 in the Administrative Chamber of the Supreme Judicial Council
This article shows the results of a research carried out in the Administrative Chamber of the Supreme Judicial Council to identify the applicability of the social responsibility aspects given by Colombian GTC-180. The ... -
DIDACTIC BOOKLET FOR THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEMS IN BASIC AND MIDDLE EDUCATION INSTITUTIONS
This work shows how important competitiveness is in education and it emphasizes on improvement indicators of the quality function for the educational institutions, its impact on the market, the increasing interest of the ... -
CERTIFIED QUALITY MANAGEMENT SYSTEMS IMPACT: STERLING FLUID SYSTEMS GROUP COLOMBIA S.A. CASE STUD
This research is a case study in which the main idea is to analyze the connection between a quality management system and the country competitive capacity, the management capacity to be part of a globalized market and the ... -
IMPROVEMENT IN THE USER SATISFACTION OF THE EAAB IN RELATION WITH THE PROACTIVA TRADE MANAGEMEN
To improve the satisfaction level of users of the zones 3 and 4 of the EAAB in relation with proactive S.I´s commercial management, it required the developing of methodologies strategies address to: do an comparative ... -
A GUIDE FOR THE IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM IN SMALL AND MEDIUM-SIZED BUSINESS
The main purpose of this research was to develop a guide for the implementation of the Quality Management System (QMS), based on the small and mediumsized business NTC-ISO 9001:2008. Seven small and medium-sized Colombian ... -
PARTIAL IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM IN SAJAC LTDA.
SAJAC LTDA. is a company dedicated to the design and production of furniture for hospitals, clinics, offices and, generally speaking, all kind of furniture made of metal. One of its strategic goals is to achieve a better ... -
IMPLEMENTATION EFFECTS OF A QUALITY MANAGEMENT SYSTEM FOR THE HUMAN RESOURCES AREA IN SENA ADMINISTRATIVE MANAGEMENT CENTER
The article presents the research developed in the SENA Administrative Management Center, with the main purpose of watching the implementation effects of the Quality Management System (QMS) in a group of categories related ... -
Reflections on the constituent characteristics of the integral management
This article presents the form as is interpreted the concept of “ integral management “ in the context of the Mastery in Quality and Integral Management. We examine first the concept of “ the quality “, appearing an extended ... -
La certificación de los sistemas de gestión de la calidad: mitos y realidades de la teoría y la práctica en las empresas
Medición del rendimiento de la calidad sobre la inversión:¿Vale la pena mantener una certificación del sistema de gestión de la calidad? -
ELEMENTS OF THE ANALYSIS OF KEY FACTORS RELATED TO QUALITY MANAGEMENT SYSTEMS IN ORGANIZATIONS
This article represents a step forward in research about the impact of management systems in small and medium-sized business, based on the analysis and bibliographic research on their theoretical phase. The process is shown ... -
Partial implementation of the Food Safety Management System ISO 22000 in Productos Alimenticios DIMAR Ltda
Productos Alimenticios DIMAR Ltda. identified its customers’ needs for safe products. That´s the reason why they decided to implement the Harmlessness Management System under the ISO 22000 Standard. The system structure ... -
Methodological proposal for the interpretation of the norm NTC ISO 9001: 2008 in the sector of the provision of hotel services
Nowadays there is a great demand for tourism worldwide as well as new destinations that compete with existing ones, forcing the continuous improvement of products and services offered especially by the hotels sector, which ... -
Preventive Actions Methodology Development in the Vitrofarma S.A Quality Management System
This research was made in Vitrofarma S.A., a pharmaceutical laboratory. This company manufactures sterile safe and effective products, and has a Quality Management System (QMS) implemented under the ISO 9001 Standard since ... -
Planning to maintain the integrity of the Quality Management System for changes in the company Mejía Asociados SA
Mejía Asociados S.A got the ISO 9001: 2000 certificate in 2007, for all Core Business processes. At 2008 this company decides to transform this processes in specialized companies, in order to increase the marketing area, ... -
Implementation of the procedure for the control of nonconforming product in a coffee roasting plant
Implementation of the procedure for controlling nonconforming product during the processing of green coffee to roasted coffee beans in the roasters factory, describing the methodology followed to identify, monitor and ... -
Design and formulation of the quality plan and documentation of the strategic component of the management requirements of ISO / IEC 17025: 2005 for a test laboratory
Testing laboratories, are implementing ISO 17025 for which technical requirements are the highest priority in order to deliver reliable results of the element to be analyzed. However to comply with the requirements related ...
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