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Implementación de un sistema de gestión de calidad para la empresa sonrisa excelente basado en los requisitos de la norma técnica colombiana ISO 9001:2008
(Universidad Santo Tomás, 2015)
The purpose of this degree work is to implement a Quality Management System in the Smile Excellent company, complying with the requirements of the NTC ISO 9001-2008 to achieve the standardization of processes and customer ...