Propuesta de Sistema de Gestión de Calidad en los Procesos de Mecanizado de la Empresa Maquiaves SAS, Bajo los Requisitos de la Norma ISO 9001:2015

Abstract

Maquiaves de Colombia S.A.S., with more than 20 years of experience in the metal-mechanic sector in Bogotá D.C., stands out for the design, manufacture and reconstruction of industrial machinery for poultry, fish and sheep processes. Its portfolio includes parts manufactured by machining processes, conveyor belts, storage tanks, automatic depressing machines, slaughter and evisceration lines, among others. To improve both administrative aspects and production processes, Maquiaves S.A.S. has recognized the importance of implementing a Quality Management System (QMS) in accordance with ISO 9001:2015 in the machining area. This initiative seeks to positively impact customer satisfaction and the perception of consumers regarding product quality. In this context, Maquiaves S.A.S has carried out an intervention in the processes of quality control of the company by defining policies, setting goals and creating indicators. All this with the objective of continuously improving the quality of its products and services, thus maintaining its recognized prestige in the metal-mechanic industry.