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Diseño y desarrollo plan implementación sistema integrado gestión basado normas NTC-ISO 9001:2015 e ISO/IEC 27001:2022 para fortalecer procesos y aseguramiento información Berruit SAS
(Universidad Santo Tomás, 2026-09-15) Pineda López, Dilsa Yurany; Moreno Cely, Jeniffer Paola; Rojas Ortega, Andrés Ernesto; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001072234; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0002456611; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0002456616; https://orcid.org/0009-0008-1828-4677; https://orcid.org/0009-0003-6940-8274
This graduate work, developed under a consulting modality, aimed to design and develop an implementation plan for an Integrated Management System (IMS) based on the NTC-ISO 9001:2015 (Quality Management) and ISO/IEC 27001:2022 (Information Security) standards for Berruit SAS, a company specializing in the provision of information technology and cybersecurity services. The initial diagnosis revealed a compliance level of 15% against both standards, exposing critical gaps in process management, strategic planning, and information security controls. To address these challenges, the technical specification PAS 99:2012 was adopted, supported by the ISO Harmonized Structure (clauses 4 to 8), structuring the intervention in four phases aligned with the PDCA cycle: diagnosis and gap analysis, work plan construction, IMS design and structuring, and implementation. The methodology integrated qualitative techniques such as document review, semi-structured interviews, SWOT-PESTLE analysis, risk management matrices, and the development of the Statement of Applicability (SoA). As a result, a compliance level of 97.5% was achieved in the operational clauses, 90.3% in the Annex A controls of ISO/IEC 27001:2022, and an overall IMS average of 82.7%, exceeding the established target of 80%. More than 80 coded documents were generated, establishing the organizational, procedural, and normative foundations that prepare Berruit SAS to advance toward the performance evaluation, internal audit, and formal certification phases during 2026.
El diseño como herramienta de optimización en la comunicación interna corporativa.
(Universidad Santo Tomás, 2026-09-15) Cuéllar Téllez, Paula Andrea; Cubillos Pinilla, Oscar Javier; Hernández Contreras, Jeice Dayanna; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001671216; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000096336; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0002367708; https://orcid.org/0000-0002-1486-1333; https://orcid.org/0009-0003-3894-6133
The work practice was developed in the Human Talent area of the Cusezar company, specifically in the LATAM Internal Communications team. The position held is focused on the design and development of graphic and audiovisual pieces intended for the dissemination of organizational information through internal channels, such as corporate mail and the company's internal networks. The duration of the practice corresponds to the academic period established by the university for the development of these. Within the agreed objectives are strengthening skills in graphic design applied to strategic communication, supporting the organization's internal communication processes and developing skills related to teamwork, time management and adaptation to corporate guidelines. During the practice, we worked under a dynamic of daily assignment of tasks, performing an average of between three and five graphic pieces per day. As a general result, this experience has allowed to strengthen knowledge in corporate design, organizational communication and management of internal processes within a business environment.
Las clases invertidas apoyadas en estudios de caso reales como estrategia de innovación pedagógica en la educación superior
(Universidad Santo Tomás, 2026-09-15) Bernal Farfán , Jose Aldemar; Cueto Fuentes , Eduardo Nicolás; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000860930; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000103084; https://scholar.google.com/citations?user=WnQLGoUAAAAJ&hl=es&oi=ao; https://scholar.google.com/citations?user=TJxWatcAAAAJ&hl=es&oi=ao; https://orcid.org/0000-0002-2125-6828; https://orcid.org/0000-0002-0985-0971
This research focused on the use of the flipped classroom, complemented by real-life case studies, in the Tourism and Hotel Management and Tourism and Hotel Administration programs offered through propaedeutic cycles at Fundación Universitaria Los Libertadores. The study arose from an interest in strengthening students’ autonomous learning, critical thinking, and participation through active methodologies aligned with the current needs of higher education. The study adopted a mixed-methods approach, with greater emphasis on the quantitative component, from a pragmatic perspective. A quasi-experimental design was employed, complemented by a qualitative component aimed at gathering participants’ experiences. The study population consisted of students from the aforementioned programs, who completed a structured instrument designed to identify their perceptions of the methodology and assess the results obtained through its implementation. The results showed a positive perception of the flipped classroom among the students. The most notable aspects included content comprehension, the development of autonomous learning and critical thinking, as well as motivation and participation during academic activities. Students also valued the use of digital resources, dynamic materials, and real-life cases as elements that facilitated the connection between theoretical knowledge and practical situations. It can be concluded that the flipped classroom constitutes an effective pedagogical strategy for strengthening teaching and learning processes in higher education, supporting the development of academic and professional competencies in accordance with the current demands of the educational and labor environment.
Diseño de un manual de procedimientos para el proceso de gestión de facturas
(Universidad Santo Tomás, 2026-09-15) Rosas Gil, Jorge Stybens; Pulido Pedraza, John Edison; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000107979
The purpose of this report is to present the improvement plan developed as the final project of the professional internship carried out at Inchcape Colombia S.A.S., specifically within the Purchasing and Imports Division, where the intern performed their assigned role. The report is based on an analysis of the organizational context and an internal and external assessment of the area, through the identification of factors affecting the operational efficiency of the invoice and purchase order management process. During the internship, it was identified that the process of organizing, validating, and reporting invoices to the Accounting Department involves a high volume of manual activities, a lack of documented guidelines, and a strong reliance on informal learning. These conditions result in rework, operational delays, and risks to process continuity in the event of intern turnover. In response to this situation, the project proposes the development of an operational manual aimed at interns in the Purchasing and Imports area. The manual is intended to standardize procedures, reduce validation times, minimize operational errors, and facilitate the onboarding and training of new interns. The proposed manual seeks to strengthen the efficiency of the area, support knowledge transfer, and provide a practical and sustainable solution aligned with the organization's operational needs.
Del saber ancestral al diseño contemporáneo
(2025) Marín Echeverri, Manuela; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001777768; https://scholar.google.com/citations?user=nUexMEUAAAAJ&hl=es; https://scienti.minciencias.gov.co/gruplac/jsp/visualiza/visualizagr.jsp?nro=00000000009601; https://orcid.org/0000-0001-8452-145X
This research project examines the self-construction practices of the Emberá Katío Eyabida community in Urrao, Antioquia, by developing a comprehensive understanding of the physical-cultural landscape and its relationship to sustainability. Using a qualitative approach grounded in architectural ethnography, the study conducted differentiated participatory workshops with various age groups, complemented by interviews and direct observation. The findings reveal that community spatial representations, including drawings, sketches, and diagrams, constitute landscape constructs that integrate housing, activities, and territory, highlighting complementary perspectives between children and adults. Additionally, ancestral knowledge associated with self-construction practices and the use of local materials was identified as an active strategy for ecological adaptation and social cohesion. As a result, the study proposes a flexible, replicable, self-build collective space prototype that integrates ancestral knowledge with passive bioclimatic strategies. This proposal provides a transferable methodological framework that can be adapted to other rural and Indigenous contexts.