Herramientas de educación que implementa la UGPP para el cumplimiento de sus funciones legales y su impacto en la población colombiana

Abstract

The need to fill the information and education gaps in the social security sector in Colombia, among all key actors, is particularly important given the impact it has on people's lives. Promoting the culture of payment of parafiscal contributions of the Social Protection System is a challenge for the Pension and Parafiscal Management Unit -UGPP, which has implemented several actions that seek to accompany, facilitate and teach citizens the best way to comply with their parafiscal obligations and the timely enjoyment of their rights. This document comprises six sections, including the introduction, which discusses the purpose of the project. The second section briefly explains the description of the study problem, the justification for the proposal and describes the objectives. The third section describes the frame of reference, describing what the Pension and Parafiscal Management Unit has done to educate citizens while approaching them and gathering new information to face current challenges. The fourth section presents the results according to the comments heard about the image of the UGPP and its management, and the last section concludes and presents some suggestions for pedagogy and communication derived from this project.