Evaluación del proceso de reclutamiento y selección implementando inteligencia artificial

Abstract

The process of recruitment and selection of personnel is processed in the area of Human Talent Management (HRM), and is considered a critical factor of organizational success, motivated by management skills, roles and responsibilities defined in the job descriptions, under a focus of operational needs within business processes, in the same way, under the new digital era of the 4.0 revolution, the territory related to the skills and competencies of human talent under the T-shaped formats are the starting point for the consolidation of changes in organizational paradigms, which is why implementing software like Genoma.work, based on IA, would allow increasing the quality of hiring, selecting candidates with the best fit for the required position, since it helps to eliminate biases, through gamification, likewise the candidates will have a pleasant experience with improvement feedback, and as a key point the time will be minimized s of response maximizing resources, since, regardless of the number of candidates, the system will carry out the pre-selection of eligible candidates, that is, regardless of whether they are 5 or 1,000, according to the defined parameters. The need to have a profile that covers the competencies required both academically and empirically, under a professional target-oriented to service quality, and the agile era, requires improving both the recruitment of valuable candidates and the management times for the selection of the shortlist of candidates, for this, the process requires to evolve and adapt to both agility and technology since the investment of excessive time can generate a risk of losing the ideal candidate to fill the vacancy or need generated in the organization. Therefore, this consulting work has as its fundamental purpose, to present the evaluation and feasibility of the applicability of artificial intelligence for the automation of the recruitment and selection process in the area of GTH in AF SERVICIOS DE INGENIERIA, identifying both the real needs and the shortcomings of the process, under an evaluation of the impact, the criticality at the operational level, as well as the value and benefits provided to the organization with this implementation. In order to achieve the defined purpose, we apply an evaluation based on descriptive documentary research, using the current administrative procedure to-be, to create an As-is prototype with the improvements determined with the automation of the process, based on the analysis of data and information on the sequence of sequential and chronological actions that must be executed, as well as the management times per action, being the main tool for obtaining the expected results. Within the analysis strategies used, there are structural organization chart, to-be procedure, and documentary records on the automation under IA of the technology consulting, as well as the levels of security of the information that it applies, which allows obtaining a description of the results with greater clarity, concluding that the implementation of IA in the process of recruitment and selection of human talent generates value to the organization through the maximization of resources and minimization of time and costs, as well as it will allow achieving a selection of eligible candidates objectively.