Innovación administrativa en las pymes de Bogotá

Abstract

This research is based on the successful book by Gary Hamel & Bill Breen "The Future of Administration ”published in 2007 by Harvard Business School Publishing. The cited book talks about how administrative science has made very little progress in the last century, compared to other sciences such as medicine, computer science, the advancement of communications and the continued globalization of the world. The objective of this Monograph of Degree, is to link Hamel's postulates and the reality of the SMEs of Bogotá, as to Administrative Innovation, a concept that will be explored further on. Hamel wonders if the end of the administration has come, quoting Francis Fukuyama, when he maintains that we have reached the end of the story. Hamel raises the following analogy: "If liberal democracy is the final answer to the long search for humanity of its political self-determination, perhaps the modern administration, as it has evolved over the last century, be the final answer to the eternal question of how add human effort more effectively ”(Hamel, 2008, p. 5) But definitely the final answer is No, when looking at the cases of organizations that enter bankrupt due to not adapting to the new social and market dynamics, companies that thick layer of bureaucracy slows down your processes and decision making, making these less competitive and with no added value that allows them to maintain their share of market. In addition, the facilities of the internet and incessant globalization have brought about companies that can sustain very low costs, making competition increasingly more relentless, likewise, customers have power like never before, and in a world of instantaneous and global information, there is less and less tolerance of them towards products and mediocre services that don't live up to their fancy expectations.