Percepción del personal médico frente al intercambio y disponibilidad de información en una institución de salud de Medellín

Abstract

Objective: To understand the perception that medical professionals have regarding the availability and exchange of health information for medical decision-making. Methodology: qualitative approach under the phenomenological paradigm with a design based on the Interpretative Phenomenological Analysis (IFA) of eight interviews conducted with doctors from an institution providing health services in Medellín. Results: Interoperability is perceived as a tool that energizes the health system, facilitates medical work, promotes comprehensive care and promotes patient safety; it is an alternative to modernity that implies challenges such as conserving the bioethical component during the availability and exchange of information, advancing towards an articulated and universal health system that not only reduces access barriers, but also contributes to closing the gaps in information and communication technologies to make interoperability a reality, preserve patient safety, promote diligent healthcare management and provide truthful information to support decision-making in different actors. Conclusion: The interviewed medical professionals, despite not knowing the term of Interoperability, intuit their link with ICT, from their experiences related to the exchange of information in the health system; They attribute usefulness to it by recognizing it as an integrating, operational alternative that, if it conserves bioethical principles, can facilitate medical decision-making, favor comprehensive patient care and optimize costs and rationalize personal and financial resources.