Percepción de los habitantes de Bucaramanga sobre la modalidad de teletrabajo

Abstract

This study aims to evaluate the effectiveness of teleworking as a labor alternative of Bucaramanga, Colombia. The research focuses on analyzing the perception of residents in this region towards teleworking, considering its positive and negative aspects, as well as its level of acceptance. In the first phase of the study, a characterization of the population in Bucaramanga is conducted to obtain a comprehensive view of the selected sample. Subsequently, a detailed analysis of the benefits and challenges associated with teleworking is carried out, considering aspects such as flexible working hours, autonomy, workload, and time for personal activities. Using a mixed-method approach, data is collected through surveys and interviews with workers who have experienced teleworking. These data are analyzed to identify patterns and trends in the respondents' perception. The research results provide a clear insight into the acceptance and effectiveness of teleworking of Bucaramanga. Additionally, recommendations are offered for companies and individuals interested in adopting this work modality. It is expected that this thesis will contribute to enriching knowledge about teleworking, provide a reference tool for future research, and enable organizations to make informed decisions regarding this labor alternative.