Análisis del Perfil Profesional de los Conductores de Taxi en la Empresa Flota la 43

Abstract

Abstract The world of cabs in large cities has been changing over the years, however, in the last fifteen years the emergence of mobile platforms has revolutionized urban transportation from its foundations, going from having a fixed number of cabs, which paid a quota for the right to provide the service to the possibility that each private car is available to provide transportation services. In addition, the conditions for the provision of these services have improved compared to traditional cabs, which has generated strong disputes between cab drivers and app drivers. Parallel to this competitive labor landscape, legislation has advanced in the search for social guarantees, such as affiliation to the health system and pension contributions, which became mandatory in 2014. This has generated a phenomenon of hostility towards the apps and at the same time, greater rootedness of the cab driver to his profession. In this work, based on a survey conducted in the city of Bogota, to a sample of cab drivers of the company Flota La 43, it is expected to find a set of characteristics common to most drivers, to characterize the population of cab drivers and explain the characteristics presented through a social logic. Finally, within the conclusions, some guidelines are given that allow a more accurate selection of the personnel that will drive the cab, to reduce the rotation within the company.