Estrategias pedagógicas para fortalecer el Programa de Seguridad del Paciente en el área de odontología del Hospital Emiro Quintero Cañizares de Ocaña, Norte de Santander

Abstract

This research was carried out with the objective of designing pedagogical strategies to strengthen the Patient Safety Program in the area of dentistry at the Emiro Quintero Cañizares Hospital of Ocaña, North of Santander. The study was based on the qualitative methodology, which proceeds to the collection and analysis of data. It is also descriptive in nature because the pedagogical strategies used in the IPS New EPS of Cali and the Emiro Quintero Cañizares Hospital of Ocaña was analyzed. The methodology was carried out through an academic tour conducted by the students of the Specialization in Management of Social Security Institutions in Health, which consisted of a seminar and a visit to the IPS in order to obtain and collect information corresponding to the topic of interest for the development of the case study. There, the professional in charge presented, verbally, the strategies used in said Institution. Subsequently, the Hospital was visited, the Patient Safety Manual was accessed and it was evidenced that there are no specific pedagogical strategies for the area of dentistry. Then, a comparative analysis was carried out between the pedagogical strategies used in both Institutions and it was concluded that, in the IPS, although there are strategies to apply, some are not executed when providing the dental service, and that in the Hospital they are not stipulated within of the Manual; This means that they are not applied in dental care either by running the risk of incidents or adverse events. Finally, it was decided to adopt the strategies used in Cali and activities, resources and personnel were proposed for their implementation, execution and compliance, in Ocaña.