Aplicación de Machine Learning para la Estimación de la Rotación de Empleados en el Sector BPO

Abstract

This study uses applications of statistical techniques and Machine Learning for the study of employee turnover Business Process Outsourcing, in Human Resources terms, BPO (Business Process Outsourcing) involves In terms of Human Resources, BPO (Business Process Outsourcing) involves outsourcing certain outsourcing certain functions and processes related to human talent management to a company specialized in this service. This may include activities such as such as recruitment and selection, payroll administration, benefits management, training and development, HR benefits management, training and development, performance management, among others. Throughout this the variables that affect this phenomenon will be studied and a Machine Learning model will be created to Machine Learning model for the prediction of employee turnover will be created, with the objective of the costs associated with employee turnover and the negative effects it has at the organizational level. at the organizational level.

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