Identificación de tendencias en la implementación de sistemas de gestión organizacional en Colombia

Abstract

The following work is executed as an initiative of the research area of Decanatura de División de Educación Abierta y a Distancia, with the main objective of identifying necessities of new academic offerings within the framework of institutional management and the institutional quality program. Written information published in Latin America on trends of management in companies it is analyzed. In the research process, three databases and three in-depth associations were investigated on topics such as management systems, quality, and organizational management. The methodology is qualitative research of descriptive type through literary review. It has been concluded that the management of knowledge is the management with more circulating information, being the one of greater tendency, and that the decrease in the quantity of information and articles about quality management gives an erroneous idea of its regression as an organizational tendency; far from it, quality management became a cross-cutting issue involved in each and every trend.