Factors influencing teacher attrition and job dissatisfaction in a bilingual learning program for young learners at a binational center in Cali, Colombia

dc.contributor.advisorDiaz Diaz, Carlos David
dc.contributor.authorGutiérrez Potes, Claudia Patricia
dc.contributor.corporatenameUniversidad Santo Tomas
dc.contributor.orcid0009-0002-6682-1269
dc.date.accessioned2026-07-23T20:41:01Z
dc.date.available2026-07-23T20:41:01Z
dc.date.issued2026-07-08
dc.descriptionEste estudio explora los factores que influyen en la deserción docente y la insatisfacción laboral en un programa bilingüe de inglés para niños y jóvenes en un centro binacional en Cali, Colombia. Se utilizó un enfoque de métodos mixtos con un diseño de triangulación concurrente, a través de encuestas a docentes que dejaron el programa y grupos focales con docentes activos y personal académico-administrativo. Los resultados muestran que la deserción docente está principalmente relacionada con el desequilibrio entre la vida personal y laboral, el agotamiento y las demandas emocionales y físicas de enseñar a niños, especialmente bajo horarios de fin de semana. Estos hallazgos resaltan la importancia de comprender la deserción docente como un fenómeno complejo, vinculado al bienestar docente y a las condiciones del contexto educativo. Con base en estos resultados el estudio propone acciones enfocadas a fortalecer los sistemas de apoyo de desarrollo profesional brindado a los profesores, a mejorar la satisfacción laboral de los docentes con el objetivo de incrementar la retención docente en contextos de educación bilingüe a niños y jóvenes.
dc.description.abstractThis study explores the factors influencing teacher attrition and job dissatisfaction in a bilingual English program for young learners at a binational center in Cali, Colombia. The study used a mixed-methods approach with a concurrent triangulation design, data were collected through surveys administered to former teachers and focus groups with current teachers and academic-administrative staff. Findings reveal that teacher attrition is primarily associated with work–life imbalance, burnout, and the emotional and physical demands of teaching young learners, particularly under weekend schedules. The study highlights the importance of addressing teacher well-being through structural and contextual changes rather than merely focusing on professional development. Based on these findings, the study proposes recommendations aimed at improving teacher support systems, enhancing job satisfaction, and fostering teacher retention in bilingual educational contexts.
dc.description.degreelevelMaestríaspa
dc.description.degreenameMagíster en Ambientes Bilingües de Aprendizajespa
dc.format.mimetypeapplication/pdf
dc.identifier.citationGutiérrez Potes, C. P. (2026). Factors influencing teacher attrition and job dissatisfaction in a bilingual learning program for young learners at a binational center in Cali, Colombia [Master's thesis, Universidad Santo Tomás].
dc.identifier.instnameinstname:Universidad Santo Tomásspa
dc.identifier.reponamereponame:Repositorio Institucional Universidad Santo Tomásspa
dc.identifier.repourlrepourl:https://repository.usta.edu.cospa
dc.identifier.urihttp://hdl.handle.net/11634/73455
dc.language.isospa
dc.publisherUniversidad Santo Tomásspa
dc.publisher.branchCRAI-USTA Bogotá
dc.publisher.facultyFacultad Educaciónspa
dc.publisher.programMaestría Ambientes Bilingües de Aprendizajespa
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dc.relation.referencesLópez Urbina, J. P. (2021). Módulo 2: Language education policy: Initial concepts and analysis basic criteria. Maestría en Ambientes Bilingües de Aprendizaje, Universidad Santo Tomás.
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dc.relation.referencesViac, C., & Fraser, P. (2020). Teachers' well-being: A framework for data collection and analysis. OECD Education Working Papers, (213), 0_1-81.
dc.rightsAttribution-ShareAlike 2.5 Colombiaen
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.coarhttp://purl.org/coar/access_right/c_abf2
dc.rights.localAbierto (Texto Completo)spa
dc.rights.urihttp://creativecommons.org/licenses/by-sa/2.5/co/
dc.subject.keywordTeacher Education, Bilingual Education, Language Education, Teacher Attrition, Teacher Well-being and Teaching English to Young Learners
dc.subject.lembAmbientes Bilingües de Aprendizaje
dc.subject.lembEducación Docente
dc.subject.lembEducación Bilingue
dc.subject.lembEnseñanza de Idiomas
dc.subject.lembDeserción Docente
dc.subject.lembBienestar Docente
dc.subject.lembEnseñanza de Inglés a Niños y Jóvenes
dc.subject.proposalDeserción docente, satisfacción laboral docente, bienestar docente, ambientes bilingües de aprendizaje y niños y jóvenes.
dc.titleFactors influencing teacher attrition and job dissatisfaction in a bilingual learning program for young learners at a binational center in Cali, Colombia
dc.typemaster thesis
dc.type.categoryApropiación Social y Circulación del Conocimiento: Documento de trabajo (working papers)
dc.type.coarhttp://purl.org/coar/resource_type/c_bdcc
dc.type.coarversionhttp://purl.org/coar/version/c_ab4af688f83e57aaspa
dc.type.driveinfo:eu-repo/semantics/masterThesis
dc.type.localTesis de maestríaspa
dc.type.versioninfo:eu-repo/semantics/acceptedVersion

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