Factors influencing teacher attrition and job dissatisfaction in a bilingual learning program for young learners at a binational center in Cali, Colombia
| dc.contributor.advisor | Diaz Diaz, Carlos David | |
| dc.contributor.author | Gutiérrez Potes, Claudia Patricia | |
| dc.contributor.corporatename | Universidad Santo Tomas | |
| dc.contributor.orcid | 0009-0002-6682-1269 | |
| dc.date.accessioned | 2026-07-23T20:41:01Z | |
| dc.date.available | 2026-07-23T20:41:01Z | |
| dc.date.issued | 2026-07-08 | |
| dc.description | Este estudio explora los factores que influyen en la deserción docente y la insatisfacción laboral en un programa bilingüe de inglés para niños y jóvenes en un centro binacional en Cali, Colombia. Se utilizó un enfoque de métodos mixtos con un diseño de triangulación concurrente, a través de encuestas a docentes que dejaron el programa y grupos focales con docentes activos y personal académico-administrativo. Los resultados muestran que la deserción docente está principalmente relacionada con el desequilibrio entre la vida personal y laboral, el agotamiento y las demandas emocionales y físicas de enseñar a niños, especialmente bajo horarios de fin de semana. Estos hallazgos resaltan la importancia de comprender la deserción docente como un fenómeno complejo, vinculado al bienestar docente y a las condiciones del contexto educativo. Con base en estos resultados el estudio propone acciones enfocadas a fortalecer los sistemas de apoyo de desarrollo profesional brindado a los profesores, a mejorar la satisfacción laboral de los docentes con el objetivo de incrementar la retención docente en contextos de educación bilingüe a niños y jóvenes. | |
| dc.description.abstract | This study explores the factors influencing teacher attrition and job dissatisfaction in a bilingual English program for young learners at a binational center in Cali, Colombia. The study used a mixed-methods approach with a concurrent triangulation design, data were collected through surveys administered to former teachers and focus groups with current teachers and academic-administrative staff. Findings reveal that teacher attrition is primarily associated with work–life imbalance, burnout, and the emotional and physical demands of teaching young learners, particularly under weekend schedules. The study highlights the importance of addressing teacher well-being through structural and contextual changes rather than merely focusing on professional development. Based on these findings, the study proposes recommendations aimed at improving teacher support systems, enhancing job satisfaction, and fostering teacher retention in bilingual educational contexts. | |
| dc.description.degreelevel | Maestría | spa |
| dc.description.degreename | Magíster en Ambientes Bilingües de Aprendizaje | spa |
| dc.format.mimetype | application/pdf | |
| dc.identifier.citation | Gutiérrez Potes, C. P. (2026). Factors influencing teacher attrition and job dissatisfaction in a bilingual learning program for young learners at a binational center in Cali, Colombia [Master's thesis, Universidad Santo Tomás]. | |
| dc.identifier.instname | instname:Universidad Santo Tomás | spa |
| dc.identifier.reponame | reponame:Repositorio Institucional Universidad Santo Tomás | spa |
| dc.identifier.repourl | repourl:https://repository.usta.edu.co | spa |
| dc.identifier.uri | http://hdl.handle.net/11634/73455 | |
| dc.language.iso | spa | |
| dc.publisher | Universidad Santo Tomás | spa |
| dc.publisher.branch | CRAI-USTA Bogotá | |
| dc.publisher.faculty | Facultad Educación | spa |
| dc.publisher.program | Maestría Ambientes Bilingües de Aprendizaje | spa |
| dc.relation.references | Ayar, Z. (2023). The driving forces behind teacher attrition and its multifaceted face in language teaching: A scoping review of the articles from 2000 to 2020. Handbook of research on language teacher identity, 310-328. | |
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| dc.relation.references | Copland, F., Garton, S., & Burns, A. (2014). Challenges in teaching English to young learners: Global perspectives and local realities. TESOL Quarterly, 48(4), 738–https://doi.org/10.1002/tesq.148 | |
| dc.relation.references | Crisci A, Sepe E, Malafronte P (2019) What influences teachers’ job satisfaction and how to improve, develop and reorganize the school activities associated with them. Qual Quant 53(1):2403–2419. https://doi.org/10.1007/s11135-018-0749-y | |
| dc.relation.references | Garza Rodríguez, N. (2025). English Teachers’ Job Satisfaction and Attrition in Mexico in Post-pandemic Times. In Current Challenges and Emerging Teaching English as a Foreign Language Practice: Contributions from Latin America (pp. 171-203). Singapore: Springer Nature Singapore. | |
| dc.relation.references | Hernández Sampieri, R., Fernández Collado, C., & Baptista Lucio, M. del P. (2014). Metodología de la investigación (6a ed.). McGraw-Hill. | |
| dc.relation.references | Kamstra, L. S. G. (2023). Enriching teacher motivation by improving teacher education: Inclusive and reflective training. In C. N. Giannikas (Ed.), Teaching practices and equitable learning in children’s language education (pp. 127-142). Cyprus University of Technology. https://doi.org/10.5281/zenodo.7576148 | |
| dc.relation.references | López Urbina, J. P. (2021). Módulo 2: Language education policy: Initial concepts and analysis basic criteria. Maestría en Ambientes Bilingües de Aprendizaje, Universidad Santo Tomás. | |
| dc.relation.references | Massari, G. A. (2015). Key factors of preschool and primary school teachers job satisfaction. PedActa, 5(1). | |
| dc.relation.references | Mason, S. (2017). Foreign language teacher attrition and retention research: A meta-analysis. NECTFL Review, 80, 47-68. | |
| dc.relation.references | Mercer S, Gregersen T (2020) Teacher wellbeing. Oxford University Press. | |
| dc.relation.references | NotebookLM. (2023). The human core of bilingual learning environments [AI-assisted poster]. Google. | |
| dc.relation.references | Rodríguez, S. M. (2022). Módulo 2: Integración de una perspectiva holística en los ABA (Ambientes Bilingües de Aprendizaje). Maestría en Ambientes Bilingües de Aprendizaje, Universidad Santo Tomás. | |
| dc.relation.references | Santiago, N., Santos, T., & Centeno, A. K. S. (2022). Factors Affecting Teachers' Turnover: Basis for A Proposed Retention Program. International Journal of Multidisciplinary: Applied Business and Education Research, 3(9), 1791-1797. | |
| dc.relation.references | Taddese, E. T., Yassin, H. A., Dinsa, M. T., & Lakew, A. K. (2025). The practices and challenges of teaching English to young learners: a case of selected primary schools in Ethiopia. In Frontiers in Education (Vol. 10, p. 1656387). Frontiers Media SA. | |
| dc.relation.references | Unesco. (2024). Global report on teachers: Addressing teacher shortages and transforming the profession. UN. | |
| dc.relation.references | Viac, C., & Fraser, P. (2020). Teachers' well-being: A framework for data collection and analysis. OECD Education Working Papers, (213), 0_1-81. | |
| dc.rights | Attribution-ShareAlike 2.5 Colombia | en |
| dc.rights.accessrights | info:eu-repo/semantics/openAccess | |
| dc.rights.coar | http://purl.org/coar/access_right/c_abf2 | |
| dc.rights.local | Abierto (Texto Completo) | spa |
| dc.rights.uri | http://creativecommons.org/licenses/by-sa/2.5/co/ | |
| dc.subject.keyword | Teacher Education, Bilingual Education, Language Education, Teacher Attrition, Teacher Well-being and Teaching English to Young Learners | |
| dc.subject.lemb | Ambientes Bilingües de Aprendizaje | |
| dc.subject.lemb | Educación Docente | |
| dc.subject.lemb | Educación Bilingue | |
| dc.subject.lemb | Enseñanza de Idiomas | |
| dc.subject.lemb | Deserción Docente | |
| dc.subject.lemb | Bienestar Docente | |
| dc.subject.lemb | Enseñanza de Inglés a Niños y Jóvenes | |
| dc.subject.proposal | Deserción docente, satisfacción laboral docente, bienestar docente, ambientes bilingües de aprendizaje y niños y jóvenes. | |
| dc.title | Factors influencing teacher attrition and job dissatisfaction in a bilingual learning program for young learners at a binational center in Cali, Colombia | |
| dc.type | master thesis | |
| dc.type.category | Apropiación Social y Circulación del Conocimiento: Documento de trabajo (working papers) | |
| dc.type.coar | http://purl.org/coar/resource_type/c_bdcc | |
| dc.type.coarversion | http://purl.org/coar/version/c_ab4af688f83e57aa | spa |
| dc.type.drive | info:eu-repo/semantics/masterThesis | |
| dc.type.local | Tesis de maestría | spa |
| dc.type.version | info:eu-repo/semantics/acceptedVersion |
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