Percepción de los estudiantes de la Universidad Militar Nueva Granada que cursan el programa de Internado Institucional del Hospital Universitario Clínica San Rafael sobre los procesos de aseguramiento de la calidad

Abstract

This research project is related to the processes of quality assurance and participation by the students of the Medicine program of the Faculty of Medicine and Health Sciences of the Universidad Militar Nueva Granada (UMNG) who attend the institutional internship in the San Rafael Clinical University Hospital (in Spanish Hospital Universitario Clínica San Rafael - HUCSR). The reasons why internship students do not participate as expected in the presentation of their perceptions about the program, as part of the institutional self-evaluation for purposes of a renewal of accreditation are determined in this research. On this subject, we investigated the UMNG students perceptions that made the institutional internship at the HUCSR and the processes of quality assurance, tracing the basic elements of perception in the human being and its implications in the generation of new behaviors; the analysis of the causes that can originate a scarce participation in the processes of quality assurance on the part of the students with the consequent recommendations to encourage their participation are also evaluated. To fulfill this purpose, two assessment data collection tools were used. The first, a Likert-type survey with 18 statements and a maximum score of 50, in which the 21 interns of the UMNG participated. The results of this survey determined that the majority of students give importance to quality assurance processes, in contradiction with the fact that a minority participates in them. The other tool was the development of a focus group in which 10 interns participated voluntarily, with the condition of maintaining anonymity for that purpose. The results of the focus group are consistent with those found in the survey. We presuppose some factors associated with students and their low motivation to contribute to the project, which among others, were the lack of motivation, time and knowledge of the processes and scenarios of participation.