Implementación tecnológica basada en voz IP para Avidesa Mac Pollo, como solución integradora a los servicios de voz y datos

Abstract

The design and implementation of a telephone solution based on IP technology is proposed, being a more complete system than traditional telephony, thus allowing cost reduction, increased productivity and efficiency of operations, with the purpose of modernizing communications between the different offices of Avidesa Mac Pollo. For the implementation, the key element is TMIPPBX, VOIP communications technology platform, which offers all the features of a traditional telephone exchange but with many more benefits aimed at optimizing internal and external communications, thereby allowing cost reduction, increase of productivity and efficiency in operations. Likewise, sharing extensions and lines to multiple locations through the LAN or Internet as a means of transport, achieving the interconnection of each of the remote points or headquarters with the main office, thus completely changing the way in which a company communicates.