Análisis del manejo del equipaje por parte del departamento de equipajes de la aerolínea Avianca en el puente aéreo

Abstract

Serving each time is the best challenge Avianca has set itself to achieve, that is why, the baggage department is focusing on providing a timely service in the delivery of baggage to the service in the delivery of luggage to the traveler, but this process has its drawbacks the increase of breakdowns, lack of knowledge in the handling of baggage by internal and external customers and external customers and the different problems that arise in the administrative processes of the baggage department. the administrative processes of the baggage department in the airlift.