Pregrado Administración de Empresas Virtual

URI permanente para esta colecciónhttp://hdl.handle.net/11634/118

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Analisis exploratorio de las condiciones para la implementación de un centro de acopio lechero en la vereda la Panchera, municipio de Arauca
(Universidad Santo Tomás, 2025-08-28) Garcia Cisneros, Jorge Luis; Prieto Delgadillo, Mario Fernando; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001588923; https://scholar.google.com/citations?hl=es&user=X7E38GAAAAAJ; https://orcid.org/0000-0001-5564-0011
La Panchera village, located in the municipality of Arauca, faces long-standing structural limitations that hinder milk production and commercialization: lack of refrigeration infrastructure, poor road conditions, and the absence of a formal collection system. Through an exploratory study based on surveys and interviews with local producers and stakeholders, the need and feasibility of a milk collection center were identified as a viable solution to reduce post-harvest losses, ensure sanitary quality, and improve access to formal markets. The proposal suggests that an organized system of collection and refrigeration would not only increase producers’ income but also foster associativity and sustainable development in the region. However, the success of the project will largely depend on overcoming challenges such as initial investment and effective coordination among producers.
Estado del arte de los germinados en la academia del Norte de Santander
(Universidad Santo Tomás, 2011) Botero Mejía, Beatríz Alina; Universidad Santo Tomás
Implementación de la Inteligencia Artificial en la Educación Superior desde Enfoques Ético-Normativo, Pedagógico y Tecnológico para Estrategias de Uso Efectivo
(Universidad Santo Tomás, 2025) Triana Carreño, Andres Felipe; Rangel Valenzuela, Luis Miguel; Alvarez Bernal, Juan David; Moreno Garzón, Luis Fernando; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000779679; https://orcid.org/0000-0001-8928-7084
This monograph analyzes the implementation of Artificial Intelligence (AI) in Higher Education Institutions (HEIs) from ethical, pedagogical, and technological perspectives. The first objective addresses the regulatory framework and ethical principles that should guide its adoption, highlighting regulatory gaps and proposing guidelines to ensure equity, transparency, and data protection. From an ethical standpoint, key principles such as responsibility, transparency, data privacy, and non-maleficence are identified, along with the need for coherent institutional policies. For the second objective, the impact of AI on teaching and learning processes is examined, emphasizing its potential to personalize learning through adaptive platforms and generative tools. Additionally, its contribution to active methodologies such as flipped classrooms and project-based learning is analyzed, while also noting the challenges faced by educators and the urgent need to strengthen their digital and pedagogical competencies. Lastly, the third objective focuses on technological infrastructure and accessibility, pointing out barriers such as limited connectivity and lack of interoperability. Strategies are proposed to ensure equitable implementation, highlighting the importance of digital literacy and inclusive technologies for students with diverse needs. The methodology was qualitative, based on a systematic documentary review of academic sources from 2019 to 2025, organized by thematic approaches and analyzed using tools such as comparative matrices and Voyant Tools. In summary, the study concludes that the success of AI in higher education will depend on a comprehensive approach that integrates ethics, pedagogy, and technology. While the inclusion of this technology can personalize learning in HEIs, it also presents significant challenges. This scenario calls for a thorough examination of the responsible, inclusive, and pedagogically balanced use of AI in higher education. Therefore, the formulation of interdisciplinary strategies that address its complexities in a holistic manner is essential.
El Futuro de las Organizaciones: Bienestar y Felicidad Como Pilares de Productividad y Eficiencia
(Universidad Santo Tomás, 2025-09-09) Murillo Palacios, Pablo Antonio; Olaya Molano, Juan Carlos; Universidad Santo Tomas
Happiness is an insatiable pursuit of humanity; consequently, it is necessary to concretize the methodology to chart a roadmap that allows any human being to encounter this reality within and outside of organizations. This achievement can then permeate their work, creating a powerful combination that benefits not only the individual but also the collective to which they belong. For this purpose, research has been conducted based on the different perspectives of both contemporary authors and classical positions that laid the groundwork for today's achievements and what is sought to be evolved in the future. In this investigation, several models that have been implemented with excellent results were analyzed. Although the authors understand that each model is not an infallible rule to reach the desired goal, each organization should implement them according to its own needs. In conclusion, the various investigations, theses, theories, and empirical exercises have evolved in such a way that today we can speak of something like the management of well-being and happiness. More than trying to adapt to a trend or a fad, this should remain and continue to evolve to ensure that the asset represented by an organization's human resources becomes its most valuable asset, and to that extent, they produce the expected results. In this sense, the future of organizations consists of implementing and cultivating well-being and happiness to establish them as pillars of productivity and efficiency."
Comparación de las Estrategias de Fidelización de Colsubsidio en el Servicio de Recreación
(Universidad Santo Tomás, 2025-08-15) Pachon Bernal, Juan Andres; Zapata Bustos, Sebastian Ernesto; Novoa Buitrago, Luis Alfredo; Universidas Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000870730; https://orcid.org/0000-0001-9803-8362
This monograph presents a comparative analysis of the loyalty strategies implemented by the Colombian Family Compensation Fund, Colsubsidio, in its recreation service during the periods before, during, and after the COVID-19 pandemic, covering the years 2018 to 2023. The main focus of this research is to understand how an organization of great national relevance, with extensive infrastructure and millions of members, was able to strategically respond to a health crisis that deeply affected the operation of its in-person services and its relationship with users. Founded in 1957 and recognized for its mission: “To generate opportunities for closing social gaps” (Colsubsidio, 2025), Colsubsidio has consolidated a broad recreational offering, including clubs, hotels, the Piscilago water and conservation park, and BLOC centers. The public health crisis that began in 2020 posed an unprecedented challenge for the entity, as it led to the temporary closure of its facilities, which in turn caused a sharp drop in occupancy and attendance levels. Faced with this situation, the organization was compelled to adjust its loyalty strategies, adapting to the new environmental conditions and the changing expectations of its members. The research was conducted using a descriptive quantitative approach. Data from Colsubsidio’s management and sustainability reports from 2018 to 2023 were considered to observe variations in the occupancy of services in the recreation sector. In addition, a systematic review of 14 academic articles related to loyalty strategies was carried out, providing a theoretical framework to contextualize the organization’s actions. The results show that, in the pre-pandemic period, Colsubsidio focused its efforts on strengthening infrastructure, diversifying services, and creating benefit programs. During the pandemic, the organization accelerated the digitalization of its processes, developed virtual platforms, online activities, and emotional well-being programs, successfully maintaining member engagement despite restrictions. In the post-pandemic stage, a hybrid model combining in-person and digital experiences was consolidated, environmental sustainability efforts were strengthened, and the service offering was segmented, which allowed for a progressive recovery of occupancy and profitability indicators. Among the most relevant conclusions, it is highlighted that adaptability, technological innovation, and continuous training of human talent were decisive factors in sustaining user loyalty and overcoming the challenges imposed by the crisis. As a recommendation, it is suggested to deepen the use of data analysis tools to personalize the offering, maintain and update loyalty programs, and continue strengthening both the sustainable approach and internal training. The research on comparing Colsubsidio’s loyalty strategies, analyzing its occupancy, shows that loyalty—understood as an integral and dynamic strategy—can become a key pillar for organizational transformation in contexts of high uncertainty. This experience provided valuable lessons for the Colombian recreation sector and for Colsubsidio, particularly in crisis management and in building long-term relationships with members.
Plan de Negocios Gallery Gourmet
(Universidad Santo Tomás, 2017) Panqueva, Angela Patricia; Reyes, Tatiana; Rueda Cupa, Vivian; Universidad Santo Tomás
Signos Distintivos Semillero De Investigación SIEET
(Universidad Santo Tomás, 2024) Herrera Gutierrez, Karen Melissa; Araujo Medina, Laura Lorena; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000070489; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001652662; https://orcid.org/0000-0003-1069-2576; https://orcid.org/0000-0003-0859-618X
This paper presents the co-creation process of the distinctive signs of the SIEET Research Seedbed, the Business Fair, and the Tomasina Showcase. These are key elements in creating the image that represents the group. To safeguard the image of the seedbed and its strategies so that they contribute to the Nakota Research Group, to which the seedbed belongs, becoming top-notch products for recognition in the Ministry of Science calls.
La IA Como Herramienta para Fortalecer la Identidad y Posicionamiento de Marca en la Empresa Yugen
(Universidad Santo Tomás, 2024-10-04) Rendón Bustamante, Tomás; Lozano Rodriguez, Carlos Gerardo; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000911194; https://scholar.google.es/citations?hl=es&user=5pm5kecAAAAJ; https://orcid.org/0000-0002-0420-0929
Artificial intelligence (AI) is revolutionizing the way businesses build and manage their brands. By offering powerful tools to analyze large volumes of data and uncover complex patterns, AI enables businesses to make more informed and personalized decisions. The use of this tool made it possible to develop a brand proposal from the solidarity seedbed of the virtual business administration program of the Santo Tomás University, with the purpose of enhancing the success and relevance of the Yugen company in the leather goods market. In the development of the research, the perceptions of its consumers were analyzed. The result was the creation of two new brand proposals: "ECLIPSI" and "BELLEZA OCULTA". These proposals highlight the quality and exclusivity of the products, better aligning Yugen's identity with market expectations.
Análisis de las Variables Generadas en la Informalidad Laboral en Colombia Antes y Después de la Pandemia de COVID 19
(Universidad Santo Tomás, 2024) Báez Gamboa, Alejandro; Moreno Garzón, Luis Fernando; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000779679; https://scholar.google.es/citations?hl=es&user=7ZQugUUAAAAJ; https://orcid.org/0000-0001-8928-7084
This paper examines the evolution of labor informality indicators in the city of Bogotá before and after the emergence of the COVID-19 pandemic. The main objective is to compare the informality index in Colombia and to quantify the proportion of unregistered workers, both before and after the arrival of the coronavirus. The structure of the study includes an introduction with the thematic delimitation, specific purposes, state of the art and conceptualization. Next, the quantitative methodology is explained through the application of a survey to the informally employed population. This is followed by an analysis of the findings and conclusions derived from the fieldwork. The latter point to the devastating effect of the health crisis on the livelihoods of these workers, revealing the fragility of their domestic economies. The study emphasizes the urgent need for greater government support and comprehensive public policies to promote a transformation of informal employment.
Propuesta de Mejoramiento de Procesos Internos en el Área de Registro, Control y Planeación de Recursos Empresariales de la Distribuidora de Productos Cárnicos Districarnes la Avenida
(Universidad Santo Tomás, 2024) Gutiérrez Camelo, Juan Nicolas,; Rodríguez López, Gabriel Francisco; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001410759; https://scholar.google.com/citations?hl=es&user=13x0sngAAAAJ; https://orcid.org/0000-0001-8846-7139
This analysis is carried out in the company “Districarnes La Avenida” located in the municipality of Restrepo, department of Meta, said company develops as its main activity the processing and distribution of meat products and their derivatives. A situational analysis of the company was developed, through the implementation of the modernization model tool for the management of organizations or also known by its acronym MMGO. This is a matrix developed in Excel, divided into the different sectors that comprise an organization, in order to quantitatively evaluate and weight each of these and therefore giving the consultant or developer an appreciative analysis about the business sectors evaluated. To understand and learn about the company's problem, it was decided to carry out a series of interviews with the administrator and, in the case of the company in question, owner at the same time, in order to inquire about the internal and external situation of the company. study object company.
Plan de Negocio Casa Chicalá Municipio de Villanueva- Santander
(Universidad Santo Tomás, 2024) Solano Atuesta, Ana Cristina; Olaya Molano, Juan Carlos; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001456339; https://scholar.google.com/citations?hl=es&user=a9pZi8EAAAAJ; https://orcid.org/0000-0002-7206-2687
Casa Chicalá will be a tourism enterprise located in the municipality of Villanueva, Santander, aimed at offering a unique lodging experience. Visitors will have the opportunity to connect with nature, engage in extreme sports, explore historical sites, and immerse themselves in local traditions. This document aims to demonstrate the financial, operational, and social feasibility of Casa Chicalá, as well as the relevance of this establishment in addressing the need to expand the tourism offer in Villanueva by leveraging its yet-to-be-optimized natural wealth. The objectives, detailed activities, and specific steps necessary to start operations will be defined. The business plan is structured as follows: • Environmental and sector analysis: PESTEL matrix for the external environment and analysis of Porter's 5 forces for the internal environment. • Market study: Surveys to identify stakeholder preferences and inform decision-making. • Technical/operational and organizational study: Technical data sheets for the products offered, organizational chart, and function descriptions manual. • Legal and environmental study: List of permits, licenses, and taxes necessary for the opening and operation of the business. • Financial formulation and evaluation: Budgets, income projections, sales prices, and start-up costs to determine the economic and financial viability of the project. Casa Chicalá aims to become a tourism reference in Villanueva, providing visitors with a complete and enriching experience while contributing to the region's economic and social development.
Plan de mejoramiento enfocado en optimizar la distribución y comercialización de productos de la línea institucional e industrial para la empresa Químicos Serch SAS
(Universidad Santo Tomás, 2024) Riaño La Rotta, Yudy Andrea; Rodríguez López, Gabriel Francisco; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001410759; https://orcid.org/0000-0001-8846-7139
The degree project focuses on analyzing and improving the strategic position of the company Quimicos Serch SAS through the application of various strategic management tools to carry out an appropriate improvement plan. Key matrices and analyzes were implemented to evaluate both the external and internal environment of the organization, with the objective of identifying areas of improvement and growth opportunities. All of these tools are important to guide the best way to focus companies on the final objective and evaluate the areas of the organization to determine its shortcomings and its main strengths. The tools that were used were EFE, EFI, PEYEA, SWOT, COMPETITIVE PROFILE and QUANTITATIVE Based on the analyzes carried out, key strategies were identified to improve the competitiveness of the company Químicos Serch SAS. These strategies include optimizing internal resources, exploring new market opportunities, and mitigating identified threats. The project provides a solid framework for making strategic decisions with the improvement plan that will allow the company to achieve its short and long-term objectives through the proposed action plans.
DESAFÍOS Y OPORTUNIDADES DEL MERCADO GLOBAL DE DIVISAS EN LAS EMPRESAS INTERNACIONALES
(Universidad Santo Tomás, 2024-04-25) Martinez Duran, Karen Dayana; Robles Gonzales, Alba Rocio; Universidad Santo Tomas Tunja
The main objective of this article is to analyze the challenges and opportunities faced by international companies in the global foreign exchange market, considering that international business is an important channel for expansion and diversification for domestic companies. Within this framework, the key challenges facing companies are examined and three main challenges have been identified: the risk associated with the exchange rate, volatility in exchange rates and the need to form a competent team for such tasks. Previously, various strategic opportunities are explored to mitigate the above risks. These opportunities include conducting speculative transactions that generate arbitration opportunities, the use of financial instruments such as futures contracts, foreign currency financing, international investment and the ability to take advantage of exchange rate fluctuations. As a final result, the importance of providing companies with the necessary knowledge to mitigate the challenges and identify these opportunities and develop effective strategies in the field of international trade and global financial markets is highlighted.
Creación del Área Formativa como Estrategia Organizacional y Fortalecimiento del Desempeño Laboral de Educonnecting
(Universidad Santo Tomás, 2023-11-11) Martínez Martínez, Eduardo; Rodríguez López, Gabriel; Universidad Santo Tomás; https://scholar.google.com/citations?hl=es&user=13x0sngAAAAJ
This document is based on a strategic diagnosis to create the training area of a study abroad agency called Educonnecting S.A.S. Located in Bogotá, Carrera 11 # 93-53 Office 204. This initiative originated on September 13, 2021, and was supported with the MMGO tool (Modernization Model for Organizational Management) founded by the EAN University. With this tool, the development of the diagnosis was promoted, in order to evaluate each of the areas of the company, determining the fundamental characteristics of the current situation of the company and its environment. Four fundamental phases have been segmented that will give rise to an entire action plan that allows establishing an organizational strategy focused on strengthening the company's work performance. The first phase consists of the internal analysis of the company where the main characteristics of Educonnecting are described. In the second phase, an analysis was carried out at a macro and micro environment level, taking into account political, economic and social aspects; likewise, its suppliers, clients, intermediaries and competitors. In the third phase, the development of the diagnosis continued, taking into account the results derived from the MMGO tool and the corresponding analysis of the different factors. In the fourth phase, once the data has been analyzed, the problem statement is formulated to determine the best alternative solutions.
Plan de Negocio para Crear una Empresa de Productos de Aplicación Cutánea a Base de Cannabidiol (CBD) para Deportistas con Comercialización en Bogotá
(Universidad Santo Tomás, 2024-01-24) Diaz Arismendy, Cristian Camilo; Suarez Guzman, Johanna Carolina; Universidad Santo Tomas; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001639822; https://orcid.org/0000-0001-8647-2890
This degree project proposes an innovative business plan for the creation of a company in Bogotá, dedicated to the manufacturing and distribution of CBD products for athletes. The company will focus on developing high-quality products, taking advantage of the analgesic and anti-inflammatory properties of CBD, a non-psychoactive component of cannabis. Despite the mixed scientific evidence on the effectiveness of CBD in pain management, the company is committed to overcoming these challenges through continued research and product development. Additionally, the company will strive to educate consumers about the benefits and risks of CBD, promoting its safe and effective use in sports. With a focus on the athlete market in Bogotá, the company aspires to satisfy an unmet need and contribute to the well-being of athletes through natural and effective solutions for pain management.
Plan de Mejora para Incrementar la Competitividad en CIIO Ingeniería SAS: Abordando Deficiencias y Optimizando Operaciones
(Universidad Santo Tomás, 2024-01-09) Rueda Toscano, Viviana María; Rodríguez López, Gabriel Francisco; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001410759; https://orcid.org/0000-0001-8846-7139
In this project, a study was carried out for the company CIIO INGENIERIA SAS, using the modernization method for the management of MMGO organizations with the objective of identifying the areas of the company with lower performance and thus developing an action plan to achieve better performance that benefits the compan
Plan de Mejoramiento Organizacional para la Empresa Piccola Itálica
(Universidad Santo Tomás, 2023-10-29) Sanchez Leguizamon, Wilmer David; Rodriguez, Gabriel Francisco; Universidad Santo Tomas
Companies require tools and/or instruments to carry out a situational analysis of their organizational environment, which allows them to trace a route of change, seeking improvement from the analysis of information, through a diagnosis of the current state according to the areas that make up the company, identifying the main needs to establish actions that contribute to the development of organizational management. In the development of this project, the analysis tool is used to identify the aspects of the organization's macroenvironment in order to evaluate the political, economic, social, technological, ecological-environmental and legal factors, which can directly or indirectly affect the performance of the company through the application of the PESTEL matrix tool, which contributes to the strategic analysis to act in a timely manner against changes that may arise. Likewise, the tool of the Modernization Model for the Management of MMGO Organizations was used, managing to make a diagnosis of the environment of the company Piccola Itálica, identifying the critical areas for the definition of an action plan that provides a response to the needs. found, contemplating the cause analysis using the 5 Why technique, the matrices of external factors (EFE), internal factors (EFI), the matrix of strengths, weaknesses, opportunities, threats (SWOT), quantitative planning matrix strategy (MCPE), strategic map and the Balanced Scorecard, tools for strategic analysis that is used in planning, the decisions of the legal representative and references of theories that support its development. Through the diagnosis carried out, the actions for improvement in strategic direction and organizational structure are defined, contemplating the aspects that must be intervened to improve the organization in its business structure. In the same way, the description of the action plans is carried out in a comprehensive manner, which contributes to the definition of a strategic framework that guides its activities in an organized and planned manner to achieve its objectives.
Propuesta de Mejora Continua de la Retención Documental de la Fiscalía Seccional Bogotá
(Universidad Santo Tomás, 2023-09-22) Gil Salamanca, Fabian Alfonso; Lopez Rodriguez, Gabriel Francisco; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001410759; https://orcid.org/0000-0001-8846-7139
The document determined the complexity in the way in which the procedure is carried out in document retention and the document management of the Bogotá sectional prosecutor's office, over which a record and solid control were not kept in the way of carrying out the procedures. criminal discards on the folders of law 906 and inactive criminal news. Thus establishing a lot of waste in budgetary, administrative and human talent assigned to such area.
Formulación de un Plan de Acción para la Optimización de la Gestión de Inventarios de la Empresa Decotextil
(Universidad Santo Tomás, 2023-09-22) Cepeda Bohórquez, Paola Andrea; Rodríguez López, Gabriel Francisco; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001410759; https://orcid.org/0000-0001-8846-7139
Within the scope of this research work, the case of Decotextil, a company specializing in the commercialization of essential upholstery supplies such as textiles and foam, is examined in meticulous detail. The fundamental purpose of this inquiry lies in identifying opportunities to optimize the company's operational processes. In today's business environment, the constant pursuit of efficiency is a paramount objective. In this context, the focus is on Decotextil, evaluating how it can enhance its performance. The analysis commences with a comprehensive review of the company's history and corporate identity, including its stated mission, vision, objectives, and established goals. Concurrently, a thorough analysis is conducted of both internal and external factors influencing Decotextil. This analysis encompasses everything from an examination of internal operations and market positioning, to the study of industry trends and the broader economic landscape. Based on this holistic analysis, areas with potential for improvement are identified. In this study, inventory management has been highlighted as a critical component for enhancement. This facet encompasses a review of storage methods, tracking mechanisms, and materials distribution, with the aim of boosting the company's efficiency in these pivotal aspects. The culmination of the analysis results in the formulation of a concrete action plan. Focused on enhancing inventory management, this plan could encompass the implementation of advanced tracking systems, the restructuring of inventory levels to prevent shortages as well as excess, and the adoption of more agile and dynamic logistical practices. In summation, this study serves as a tool to thoroughly comprehend the internal workings of Decotextil and, based on this comprehension, propose tangible improvements in its inventory management. By achieving this purpose, not only will the company's operational efficiency be amplified, but it will also contribute to the fulfillment of its strategic objectives and its sustainable stance in the upholstery market.
Propuesta de Mejora del Área de Talento Humano en la Clínica San Juan Bautista Mediante la Aplicación de la Matriz Modelo de Modernización para la Gestión de Organizaciones (MMGO)
(Universidad Santo Tomás, 2023-09-02) Jiménez Castro, Kellys Johana; Rodríguez López, Gabriel Francisco; Universidad Santo Tomás; https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001410759; https://orcid.org/0000-0001-8846-7139
The purpose of this work was to establish an improvement proposal by means of the matrix Modernization Model for the Management of Organizations (MMGO) for the company Clínica San Juan Bautista located in the municipality of San Juan del Cesar - La Guajira. For the development of the research, an-interview was conducted with human talent management, some heads of each area of the company. Through this interview we obtained the necessary information to apply the MMGO matrix, which allowed us to detect different weaknesses and opportunities of the company. The purpose was to identify what is generating these weaknesses, whether due to budgets, lack of knowledge or low economic profitability. It was made clear to this institution that this is a diagnosis for improvement and not a criticism of the different existing organizational structures. In addition, it was pointed out that, in previous years, the San Juan Bautista Clinic was one of the best institutions providing health services in the municipality and its surroundings, and that, although its growth has slowed down, it can still be restored in all aspects.

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