Propuesta de mejoramiento del sistema de gestión (DPO) en logística del reparto para la empresa León León e Hijos, contratista de Bavaria

Abstract

After the arrival of Ab-Inbev in Colombia and the implementation of the DPO (Delivery Process Optimization) management system, contractors were involved in these changes. Audits began to be conducted on the company's processes. In this case, focusing on delivery, different improvement opportunities were found in the first audit conducted in 2023. However, for the second audit, the goal is to achieve improvement and address any outstanding issues following the guidelines incorporated by the company to enhance results, obtain better indicators, and decrease costs. This is pursued through the implementation of different dynamic dashboards generated by the Power BI application. Thanks to this, innovation occurs, and a standard is created for presenting the information requested by the company, meeting the requirement, and achieving improvements in key indicators.