Diseño e implementación del modelo CISS como estrategia para medir e intervenir el bienestar y la calidad de vida de los trabajadores de una organización

Abstract

The following consulting proposal is due to an academic exercise of the Master's Degree in Human Talent Management at the Santo Tomás University. The current changes in the social, generational, economic, public health, technological advances, gender equality, among others, have led the organizations and of course the organization to which this consulting exercise is applied to accelerate the changes that were contemplated for the near future. Faced with these spontaneous changes, companies have two options: adapt to new contexts ensuring the provision of their services or stagnate in the same processes they already have, in the traditional way of managing people and continue operating without considering changing environments. Faced with the contingencies unleashed by the COVID-19 pandemic, it is pertinent for the organization under study to consider VUCA environments (Volatility, Uncertainty, Complexity and Ambiguity) to review how this pandemic impacts the well-being and quality of life of the workers of a company. This consultancy includes the design and implementation of the Self-determining model (CISS), as a strategy to measure and intervene the well-being and quality of life of workers, likewise, it also includes the development of a measurement instrument developed from said model, the interpretation of the data and the respective proposals as intervention measures aimed at generating improvements in the quality of life of the collaborators of this company.