Estrategia para el mejoramiento de la imagen competitiva de Santander: La pertinencia de un observatorio del delito

Abstract

Detailed expectations and interests among institutions that generate information relating to crime in Santander analysis is presented. This information is used to define the strategy of forming an observatory of crime in this department. The methodology used is a mixed approach, using a qualitative approach to explore the perceptions of the institutions associated with crime information and quantitative approach for the perception of security in Santander by business leaders and business leaders in this department. Accompanying the strategy formulation guidelines for the structural organization of the Observatory, using data sources, workflow, resources needed to both initiate operation, indicators and reports suggestions are presented.