Propuesta de mejoramiento en el proceso de gestión de inventarios para la empresa Distribuidora Mundial de Llantas ubicada en la ciudad de Villavicencio

Abstract

In this document, Distribuidora Mundial de Llantas, a company located in the municipality of Villavicencio and whose main activity is the commercialization of tires, undergoes a situational analysis through the tool Modelo de Modernización para la Gestión de las Organizaciones - MMGO, which is a matrix in Excel that evaluates all areas of the organizations and with which it was evidenced that the critical areas of this company are knowledge management, service delivery, organizational culture and social responsibility; and a situational analysis of the service provision was defined, taking into account the type of economic activity that the company develops. In order to know the central problem in the provision of the service, the technique of the five whys and the tree of problems is applied, where it is evident that the problem is found in the management of inventories; an analysis of the internal and external factors that may affect the development of its activities is carried out, as well as the development of a SWOT matrix in order to know the weaknesses, opportunities, strengths and threats of the organization, thus allowing to propose an improvement plan for the management of its inventories. In order to find an alternative solution to the root problem, the position of some authors on inventory management is read, where their visions coincide in affirming that an optimal inventory management consolidates the effectiveness and efficiency in the provision of services; therefore, it is proposed as an alternative solution to apply either the "Inventory Management Model in Maximum and Minimum", the "Economic Order Quantity Model - EOQ" or the “Inventory Control System CGI5” to ensure good inventory management.