Implementación de la Metodología Scrum en el Proyecto de Transformación Digital de Canales Bam.

Abstract

This document describes the realizated activities between the period of June 2022 and January 2023, describing the activities of the digital transformation program of the channels of the Banco Agromercantil de Guatemala. This project, which has been in development for several years, has as its main objective to renew the digital channels according to what the Bancolombia business group visualizes within its products. The document details the development process for each of the functionalities, emphasizing each of the stages, teams and responsibilities throughout each phase. In addition, the importance of each developed functionality and the role of each team within the project are described in detail, emphasizing the importance of collaborative work in a work environment where agile methodologies such as SCRUM are implemented. In addition to the above, the functions of each of the project stages and their impact within BAM's digital channels are also detailed. Previously, when BAM had the ancient channels in operation, they did not present all the transactional offer that the bank could offer, hence the need to have a new channel offering all the bank's products, in addition to correcting errors, adapting to new trends, and improve brand positioning. Another detail to consider is that this project is the integration of multiple strategies. Technologies, and methodologies. This document details the implementation of all the tools and their importance for the development of user stories.