Diseño de un plan de mejoramiento a los procesos de gestión humana en la empresa Anje Soluciones SAS

Abstract

In this document a general strategic diagnosis is made to the company Anje Soluciones SAS dedicated to the provision of services in document management, this diagnosis was carried out with the aim of intervening in an area that has deficiencies in its management, to achieve this the main basis was the observation of the environment and the analysis of each of the areas through the implementation of the MMGO matrix. To fully identify the context of the company, its documentation is also considered, and interviews are carried out with the personnel involved in the provision of the service and some clients. As a result of this practice, it was determined that the human management area should be intervened because it does not have human management policies that support processes such as recruitment, hiring, training and other aspects of human talent management. Maintaining proper personnel management, promotes efficiency in processes and helps to maintain a harmonious work environment that allows the professional growth of employees and organizational improvement.