La movilidad funcional como práctica administrativa: implicaciones estructurales y efectos sobre el vínculo organizacional. un estudio de caso en Carvajal soluciones de comunicación.

Abstract

Informal functional mobility is understood as an increasingly common administrative practice in organizations subject to demands for structural flexibility, and whose organizational dimension receives very little analytical attention beyond labor legal frameworks. This research analyzes informal functional mobility as a situated administrative phenomenon, based on the structural effects and their effects on the retention of human talent in Carvajal Soluciones de Comunicación, a company in the graphics and communications sector in Colombia. The study adopts a qualitative approach, supported by constructivist grounded theory, with a multiple case study design and the collection of information through semi-structured interviews with three workers with documented experience in informal functional mobility. The analysis was developed through open, axial, and selective coding using the QualCoder system. The findings show that informal functional mobility operates as a reactive work redistribution mechanism that progressively widens the gap between the formal structure and the real functioning of the organization. The central category identified is the reciprocal naturalization of informality as a logic of the system of transfer of organizational costs to the worker, with cumulative effects on role clarity, perception of organizational justice, the psychological contract, and the employment bond, which progressively displaces job permanence, more sustained in economic risk than in institutional identification. The research presents an organizational conception of informal functional mobility that goes beyond the legal labor dimension, proposing it as a structural logic of informal reorganization capable of sustaining operational flexibility with the system transfer of cost to workers.