Diseño del laboratorio de creatividad e innovación y documentación de la norma NTC 5801 (sistema de gestión para la investigación y desarrollo e innovación) en la Universidad Santo Tomás seccional Bucaramanga.

Abstract

In this degree work, the roadmap of a creativity and innovation laboratory was developed based on the NTC 5801 standard (management system for research and development and innovation) at the Universidad Santo Tomás sectional Bucaramanga, given that the university does not have a laboratory where students can continue with the process of innovation and creativity by carrying out activities and research projects, based on this, a diagnosis was made where the present and future challenges that the research unit is going through were investigated, as well The investigation of the laboratory models was carried out at the local, national and international level in order to clarify the model that best adapts to the main problem, therefore, the main components that favor the design of a creativity and innovation laboratory were defined. of the unit based on criteria that strengthen its operation. Finally, a roadmap was designed with the parameters of the standard, determining the scope and establishing an innovation management system with the roles and responsibilities for the increase of the technological culture, showing the panorama in the university, defining the context and understanding of the organization to evidence the needs and expectations of interested parties. The research carried out is of a descriptive type with a mixed approach (qualitative and quantitative) since it seeks to analyze the information to obtain data and design the laboratory based on a methodology of the organizational context.