Factores psicosociales que influyen en la humanización de los servicios en salud mental

Abstract

Humanization is an issue that, since the progress of public health policies, has acquired a greater impact on mental health services in Colombia. The purpose of this research is to identify the psychosocial factors that influence the humanization of mental health services in a military health facility in Colombia. The above, through a quantitative and descriptive approach, a questionnaire will be applied to a population universe of 20 health professionals with assistance functions who work in the BASAN hospital rehabilitation center. There are three phases for the development of the research: documentary review, data collection and analysis of results. The research proposal is relevant given the high demand for mental health services in Colombia and the need to improve their quality. For its approach, the regulations and guidelines established by the World Health Organization, the Pan American Health Organization and the Ministry of Health and Social Protection of Colombia are considered. The results that will be obtained in the research stand out for health professionals, institutions and the population in general. On the other hand, the research, besides contributing to identify psychosocial factors that influence the humanization of mental health services, will facilitate the development of strategies to improve care and therefore the quality of life of patients and their caregivers; it will also provide valuable information for the process of developing policies for mental health care in the Colombian military forces.