Implementación de un sistema de gestión de la calidad según la NTC- ISO 9001:2008, en la empresa confecciones empresariales ubicada en la ciudad de Bucaramanga

Abstract

In this project the design and implementation of a quality management system based on the Colombian technical standard ISO 9001:20086 Apparel Business for the company Confecciones Empresariales located in the city of Bucaramanga is performed. The first step took place was the awareness and commitment of the organization, at the end of the development of the system has optimal performance. He proceeded to make a diagnosis based on the standard and the situation in which the company was. Later they were documented and characterized the process, and therefore the quality policy and quality objectives were defined in addition to the documents and records control processes were designed. Once you finished designing the tools we moved to the implementation of the quality management system where they tested the effectiveness of the system and its operation in different areas. And finally, an internal audit which could be observed several non-conformities, just as corrective actions were implemented was performed. In the end they made a comparative numerals again completed under the standard approach besides some recommendations that contribute to the quality management system.