Informe Práctica Empresarial en el Centro de despacho Latam

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dc.contributor.advisorGutiérrez Díaz, Diana Lorena
dc.contributor.authorMartínez Rodríguez, Yired Alejandra
dc.contributor.corporatenameUniversidad Santo Tómás
dc.contributor.cvlachttps://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0000172932
dc.contributor.googlescholarhttps://scholar.google.com/citations?hl=es&authuser=1&user=WZQuGA0AAAAJ
dc.contributor.orcidhttps://orcid.org/0000-0002-1165-745X
dc.date.accessioned2026-02-06T20:07:57Z
dc.date.available2026-02-06T20:07:57Z
dc.date.issued2025-12-09
dc.descriptionLa práctica empresarial desarrollada en el Centro de Despacho LATAM de la empresa Aerosan durante el periodo mayo-noviembre de 2025 permitió identificar oportunidades de mejora en los procesos operativos de exportación aérea. Mediante un enfoque cualitativo-descriptivo basado en observación participante y análisis de procesos, se diagnosticó que la validación manual de TARAS (diferencia entre peso neto y bruto de elementos de carga) representaba un punto crítico susceptible a errores humanos y consumo elevado de tiempo operativo. Con base en este diagnóstico, se diseñó una herramienta digital automatizada en Microsoft Excel con macros que permite calcular y validar las TARAS de forma inmediata, clasificando los resultados mediante código de colores según normativas IATA. Las pruebas piloto ejecutadas con 30 vuelos reales demostraron reducción del 75% en tiempos operativos y eliminación total de errores de cálculo, evidenciando la viabilidad técnica de la propuesta. La herramienta fue entregada formalmente a la dirección de Aerosan como ejercicio pedagógico para análisis interno, sin que se haya implementado operativamente hasta la fecha. La experiencia consolidó competencias profesionales en logística internacional, comercio exterior y gestión de operaciones aeroportuarias, validando la práctica empresarial como puente efectivo entre formación académica y desempeño profesional en el sector logístico aeroportuario.
dc.description.abstractThe business internship developed at the LATAM Dispatch Center of Aerosan company during the period May-November 2025 allowed the identification of improvement opportunities in air export operational processes. Through a qualitative-descriptive approach based on participant observation and process analysis, it was diagnosed that manual validation of TARAS (difference between net and gross weight of cargo elements) represented a critical point susceptible to human errors and high operational time consumption. Based on this diagnosis, an automated digital tool was designed in Microsoft Excel with macros that allows calculating and validating TARAS immediately, classifying results through a color code system according to IATA regulations. Pilot tests executed with 30 real flights demonstrated a 75% reduction in operational times and total elimination of calculation errors, evidencing the technical viability of the proposal. The tool was formally delivered to Aerosan's management as a pedagogical exercise for internal analysis, without having been operationally implemented to date. The experience consolidated professional competencies in international logistics, foreign trade, and airport operations management, validating business internship as an effective bridge between academic training and professional performance in the airport logistics sector.
dc.description.degreelevelPregradospa
dc.description.degreenameProfesional en Negocios Internacionalesspa
dc.description.domainhttp://www.ustavillavicencio.edu.co/home/index.php/unidades/extension-y-proyeccion/investigacion
dc.format.mimetypeapplication/pdf
dc.identifier.citationMartínez Rodríguez, Y. A. (2025). Informe práctica empresarial en el centro de despacho LATAM. [Informe de práctica, Universidad Santo Tomás]. Repositorio Institucional.
dc.identifier.instnameinstname:Universidad Santo Tomásspa
dc.identifier.reponamereponame:Repositorio Institucional Universidad Santo Tomásspa
dc.identifier.repourlrepourl:https://repository.usta.edu.cospa
dc.identifier.urihttp://hdl.handle.net/11634/71477
dc.language.isospa
dc.publisherUniversidad Santo Tomásspa
dc.publisher.branchCRAI-USTA Villavicencio
dc.publisher.facultyFacultad de Negocios Internacionalesspa
dc.publisher.programPregrado Negocios Internacionalesspa
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dc.rightsAttribution-NonCommercial-NoDerivs 2.5 Colombiaen
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.coarhttp://purl.org/coar/access_right/c_abf2
dc.rights.localAbierto (Texto Completo)spa
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/2.5/co/
dc.subject.keywordAirport logistics
dc.subject.keywordAir export
dc.subject.keywordProcess automation
dc.subject.keywordOperational safety
dc.subject.keywordInternational trade
dc.subject.lembLogística - Procedimiento operativo
dc.subject.lembComercio Internacional - Automatización de procesos
dc.subject.lembAprendizaje en organizaciones
dc.subject.lembPráctica Universitaria
dc.subject.lembNegocios Internacionales - Informes
dc.subject.proposalLogística aeroportuaria
dc.subject.proposalExportación aérea
dc.subject.proposalAutomatización de procesos
dc.subject.proposalSeguridad operacional
dc.subject.proposalComercio internacional
dc.titleInforme Práctica Empresarial en el Centro de despacho Latam
dc.typebachelor thesis
dc.type.categoryFormación de Recurso Humano para la Ctel: Trabajo de grado de Pregrado
dc.type.coarhttp://purl.org/coar/resource_type/c_7a1f
dc.type.coarversionhttp://purl.org/coar/version/c_ab4af688f83e57aa
dc.type.driveinfo:eu-repo/semantics/bachelorThesis
dc.type.localTrabajo de gradospa
dc.type.versioninfo:eu-repo/semantics/acceptedVersion

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