Modelos de toma de decisiones en las micro, pequeñas y medianas empresas del contexto colombiano: Una revisión documental entre 2010 y 2015

Abstract

The objective of this research was to analyze decision making models of micro, small and medium enterprises in the Colombian business environment from scientific papers published between 2010 and 2015. The methodology used was qualitative, based on a systematic review of articles and under the application of technological surveillance system. The main limitation of the study was the small number of scientific papers identified for extracting relevant information. However, it is considered that this research is a first approach to an issue that should be analyzed in greater depth in the Colombian context. It is concluded that the decision models in Colombian SMEs are dynamic and vary among organizations according to information, knowledge making process and also the experience of the person that make the decisions. Also, it is evident that decisions models in SMEs are pragmatic and are the result from the combination of different theoretical models depending on the characteristics of the organization. In addition, it is concluded that large companies are moving away from the neoclassical models and are moving toward the use of rational and processes models for decision-making.