Propuesta para la apertura de consulta de especialidades médicas en la modalidad de telemedi-3.

Abstract

The development of this degree work focuses on characterizing the comprehensive care routes of the E.S.E Hospital Sagrado Corazón de Jesús de Socha as a provider of the primary health service of the Sochana community, taking special emphasis on the possibilities of providing the telemedicine service, specialized and its operation, analyzing the referrals to medical specialties derived from the care of users, to identify the main needs for outpatient services and establish the demand for telemedicine evidenced by the organization, all of the above in order to design a opening of an outpatient consultation service for medical specialties in the telemedicine modality with its respective technical and operational definition. Thus, this thesis focuses on proposing a project to open an outpatient consultation service for medical specialties in the telemedicine modality at the E.S.E Hospital Sagrado Corazón de Jesús de Socha (Boyacá - Colombia) to contribute to the institution in terms of accessibility, opportunity and continuity in care in specialized medicine. The research methodology had a qualitative approach, which according to Macías (2006) seeks to obtain an inductive understanding, carried out from a holistic perspective, since it considers each study phenomenon as a whole. This type of methodological approach is a phenomenon of generalization and greater acceptance, that is, it is increasingly received given its epistemological and methodological proposal, for which, a good number of investigations find in their development an advantage in responding to the investigative and practical problems of the social sciences. The deployment of this document concludes by outlining the process of opening consultations for medical specialties in the telemedicine modality at the E.S.E Hospital Sagrado Corazón de Jesús of the Municipality of Socha, in accordance with current regulations through a process that guarantees quality in the care of efficiently, effectively and safely, achieving the satisfaction of patients' needs in less time. Keywords: Telemedicine, teleexpertise, outpatient consultation, health, service provision.