Mediación escolar y convivencia: una propuesta para la resolución de conflictos

Abstract

The project “School Mediation and Coexistence: A Proposal for Conflict Resolution” addresses the issue of violence and conflicts in Colombian educational institutions, particularly at the Technical Institute La Cumbre in Floridablanca (Santander). Based on a diagnosis that reveals manifestations of bullying, physical, verbal, relational, and electronic aggression, school mediation is proposed as a pedagogical and social strategy to transform conflicts into opportunities for dialogue, learning, and peacebuilding. The study is grounded in a theoretical framework that incorporates international experiences (United States, United Kingdom, Australia, Canada, Spain, and France) and national initiatives (Hermes Program, Peace Mediator Leaders, restorative justice), drawing on contributions from authors such as Torrego, De Zubiría, Coll, and Toro. Methodologically, it is developed under a qualitative research approach, integrating semi-structured interviews with secondary school students, along with observation and document analysis as data collection instruments. The results highlight the need to strengthen citizenship competencies, socio-emotional skills, and mediation practices in the classroom, promoting the active participation of students as mediators and peace agents. It is concluded that school mediation not only contributes to the peaceful resolution of conflicts but also fosters the construction of an institutional culture based on respect, empathy, and shared responsibility, positively impacting the school climate and the integral formation of students.