Plan de Mejora para la Compañía DSV AIR & SEA SAS en el área de Procurement and Pricing

Abstract

Through this work we seek to implement in the area of procurement & pricing a guide to improve response times and options that are available to quote the different services offered by the company focused on air transport, being useful to improve shortcomings found within the company such as the lack of knowledge of suppliers who are authorized to handle cargo in the export department of dry cargo. The above by means of a document that gives a broader picture to the person in charge of the quotations both in the foreign offices and at national level of the air suppliers that the company handles, obtaining as a result the optimization of the quotation times and creating a differential factor before other forwarders by offering the customer several options for the same destination. Thanks to this, it was identified that one of the reasons why the company did not win different dispatches for the handling of cargo was not only due to tariff factors and the current market situation, but also due to the lack of knowledge about the catalog of suppliers that were handled with respect to the transportation of international air cargo.