Implementación de solución de comunicaciones unificadas bajo software libre
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2015
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Universidad Santo Tomás
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Resumen
En el presente trabajo de grado, se analizó un proyecto de planeación y puesta en marcha, de una solución de comunicaciones unificadas basada en software libre para un cliente corporativo. Se hizo énfasis en la planeación del proyecto desde sus primeras etapas, tomando como referencia las recomendaciones del Project Management Institute, (PMI) y se depuraron todas y cada una de las áreas del conocimiento recomendadas por dicha organización internacional, para demostrar, cómo debería ejecutarse y administrarse un proyecto de esta naturaleza. Se tomaron además como referencia, algunas recomendaciones tomadas de otras metodologías de gestión de proyectos (ITIL) y la experiencia transmitida por los docentes, durante el transcurso del postgrado.
Abstract
In this degree project, a planning and start-up project was analyzed,
of a free software-based unified communications solution for a customer
corporate.
Emphasis was placed on planning the project from its early stages, taking as
referenced the recommendations of the Project Management Institute, (PMI) and the
each and every one of the areas of knowledge recommended by said organization
to demonstrate how a project of this kind should be executed and managed
nature.
Some recommendations taken from others were also taken as a reference
project management methodologies (ITIL) and the experience transmitted by teachers,
during the postgraduate course.
The first stage consisted of managing the integration of the project, where the
defined the general and specific objectives that the project should meet in order to
satisfy customer requirements. At this stage, the phases of the
project, responsibilities, a high-level description was made and a
presentation to the client of the planned project budget.
The methodologies for change management, management of
risks and the different eventualities that could affect the development of the project.
Subsequently, the different areas of knowledge consigned in the
PMBOK and the importance of the correct planning of technological aspects was demonstrated
such as structured cabling network and compliance with regulations and standards
international for the equipment used in this project.
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