Informe de práctica empresarial en DHL Supply Chain México

Abstract

DHL is the largest logistics company in the world, offering a broad portfolio of services to industrial sectors as well as natural persons. Performs work from consulting and design of the supply chain to the final delivery and reverse logistics of the product anywhere in the world, since with its global presence it can offer this to its customers generating added value to them. DHL Supply Chain Mexico, Puebla counts VWM, is one of the many solutions that it gives to the automotive industry. Through the Milk Run mode, DHL transports the production material with the necessary quantities and the requirements required to meet Volkswagen's need. The transport department, in conjunction with Customer Service, is responsible for executing and coordinating the weekly IB. On Monday they start assigning the PUS of this day or pending PUS to the carriers that are at gate 7, or in the logistics center, and then they go to empty spaces and load the devices, pick up the PUS assigned in DHL Finsa and start Your journey to the productive supplier. In the journeys made by the different carriers, several types of incidents are presented by the followers or by the route managers. These incidents are recorded by the customer service analyst, and then downloaded from the TNM by the Senior Supervisor or delegate and thus make the report and its due analysis. When the carriers collect the material and take it to the VWM logistics center or the DHL Cross dock, the route managers leave the documentation with the person in charge of it and send it to the DHL Finsa offices to the dispatch area, where the TNM information against the physical and it is checked that the documents are complete, the route is closed, the information is sent to finance where they make the payment to VWM.