Informe Final de Opción de Grado Práctica Empresarial: GLT Logistics

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dc.contributor.advisorCastro Aristizabal, Geovanny
dc.contributor.authorHernández Cataño, Kelly Johana
dc.coverage.campusCRAI-USTA Bucaramangaspa
dc.date.accessioned2023-09-25T14:42:33Z
dc.date.available2023-09-25T14:42:33Z
dc.date.issued2023-09-24
dc.descriptionEl presente informe de prácticas empresariales tiene el objetivo de desarrollar una herramienta de acceso a la información, a partir de un estudio cualitativo de descripción y estructuración de los procesos actuales de desde la división de resolución de cargos de clientes y consumidores. Debido a que durante la adquisición de conocimiento y experiencia dentro del cargo de la división, se evidenció el uso de documentos compartidos mediante plataformas comunes donde no se condensa la información de manera eficiente, entendiendo que hay un problema de punto organizacional y estético para facilitar la coordinación de los datos.spa
dc.description.abstractThe aim of this business practice report is to develop a tool for access to information, based on a qualitative study describing and structuring the current processes of the client and consumer complaints resolution division. Due to the fact that during the acquisition of knowledge and experience within the position of the division, it was evidenced by the use of shared documents through common platforms that the information is not condensed in an efficient way, understanding that there is an organizational and aesthetic problem to facilitate the coordination of dataspa
dc.description.degreelevelPregradospa
dc.description.degreenameProfesional en Negocios Internacionalesspa
dc.description.domainhttps://www.ustabuca.edu.co/spa
dc.format.mimetypeapplication/pdfspa
dc.identifier.citationHernández Cataño, K. J. (2023). Informe Final de Opción de Grado Práctica Empresarial: GLT Logistics. [Trabajo de pregrado]. Universidad Santo Tomás, Bucaramanga, Colombiaspa
dc.identifier.instnameinstname:Universidad Santo Tomásspa
dc.identifier.reponamereponame:Repositorio Institucional Universidad Santo Tomásspa
dc.identifier.repourlrepourl:https://repository.usta.edu.cospa
dc.identifier.urihttp://hdl.handle.net/11634/52371
dc.language.isospaspa
dc.publisherUniversidad Santo Tomásspa
dc.publisher.facultyFacultad de Negocios Internacionalesspa
dc.publisher.programPregrado Negocios Internacionalesspa
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dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.coarhttp://purl.org/coar/access_right/c_14cbspa
dc.rights.localAbierto (Texto Completo)spa
dc.subject.keywordExcel macrospa
dc.subject.keywordComputer toolsspa
dc.subject.keywordExtra chargesspa
dc.subject.keywordLoad movementspa
dc.subject.keywordConsolidated loadspa
dc.subject.lembHerramientas ofimáticasspa
dc.subject.lembLogísticaspa
dc.subject.lembOptimización de recursosspa
dc.subject.lembCarga internacionalspa
dc.subject.proposalMacro de excelspa
dc.subject.proposalHerramientas informáticasspa
dc.subject.proposalExtra cargosspa
dc.subject.proposalMovimiento de cargaspa
dc.subject.proposalCarga consolidadaspa
dc.titleInforme Final de Opción de Grado Práctica Empresarial: GLT Logisticsspa
dc.type.categoryFormación de Recurso Humano para la Ctel: Trabajo de grado de Pregradospa
dc.type.coarhttp://purl.org/coar/resource_type/c_7a1f
dc.type.coarversionhttp://purl.org/coar/version/c_ab4af688f83e57aa
dc.type.driveinfo:eu-repo/semantics/bachelorThesis
dc.type.localTrabajo de gradospa
dc.type.versioninfo:eu-repo/semantics/acceptedVersion

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