Planificación y estructuración del sistema de gestión de calidad para la empresa L&V INGENIERÍA CLÍNICA BIOMÉDICA S.A.S bajo la norma NTC ISO 9001:2015

Abstract

In the next degree work project, carried out at the same time as the first semester development of the administration and management specialization in quality systems, it is observed how is the planning and structuring of a quality management system in the company L&V INGENIERÍA CLINICA BIOMEDICA SAS, complying with the NTC ISO 9001: 2015 standard in each of its paragraphs, this in order to solve the problem raised in the project. Thus, the proposed strategic planning is presented to the organization based on organizational information. The processes that exist in the company and the interrelationship between them are also shown, data that are taken from the reality of the company, through the strategy of visits and meetings with the employees of the same. In order to note the importance of a quality management system focused on the sale, installation and maintenance of equipment and medical supplies, so that the organization can be more competitive and achieve certification by a company in the near future. entity such as ISO and ICONTEC.