Análisis correlacional entre la inteligencia emocional y clima organizacional de los trabajadores del nivel administrativo, hospitalario y asistencial de la clínica del sistema nervioso renovar Ltda sede Villavicencio.

Abstract

This research aimed to establish how is the correlation between the emotional intelligence in the organizational climate of administrative, hospitable and healthcare workers of the Renovar Ltda Nervous System Clinic in Villavicencio. To this end, a quantitative descriptive investigation with correlational of scope was carried out, 218 administrative, assistance care and hospital staff were selected at each of the 16 headquarters of the Clinic, of which were 22 administrative, 60 136 care, it should be noted that as a criterion for inclusion of the sample, it was taken into account that they will have been working for at least 8 months in the Renew clinic. It was necessary to apply two instruments (emotional intelligence questionnaire validated by (Mercado, Ramos, Vásquez and Jiménez, 2001) and the instrument for the measurement of the organizational climate validated in Colombia by (Tapias, Grueso and Duque, 2014)) which mediate the two variables (emotional intelligence and organizational climate). Descriptive and correlational analyses were carried out from the data obtained. The results indicate that there is no direct correlation between emotional intelligence and organizational climate, as emotional intelligence is on a medium level and the organizational climate at a high level. If possible, correlations were found in the emotional intelligence and organizational climate subscales considering that it was divided by administrative, hospital and care level. It is concluded that the correlations evaluated between the subscales of emotional intelligence and organizational climate at the hospital level, indicated strong correlations between the subcategories of self-esteem and cohesion, self-control and cohesion and fairly, predominantly the cohesion subcategory.