La calidad en Instituciones de Educación Superior en Colombia: Revisión Bibliográfica

Abstract

In Higher Education Institutions, quality is one of the most important components in each of the services offered for the academic training of students, which has been demonstrated with the high positions that graduates have reached in the industry not only nationally but internationally; and in terms of quality assurance system, obtaining efficiency and effectiveness in all the processes that comprise it and its harmony within them for continuous operation. Through this article, it is sought to establish norms that have been the main key factors that have marked the quality in the Institutions of Higher Education in Colombia. For this, an exploratory bibliographic review was carried out in databases such as Dialnet, Scielo, Redalyc, Science Direct, Government Pages and Academic Repositories carried out from three variables: context, evaluation and vision of quality in Higher Education Institutions developed in five dimensions: Quality in higher education, guidelines for the accreditation of higher education institutions, assurance, evaluation and prospective quality in higher education institutions. As results, it was evidenced that keeping quality in mind from start to finish in all academic-administrative processes has allowed optimal functioning in quality assurance systems, which operate under subsystems that allow control, custody and traceability. of the information, which has been able to timely identify processes that require improvements, thus avoiding reprocessing, academic desertions; benefits such as the optimization of resources, fluid processes, harmonization of activities and achievements such as recognitions, certifications and accreditations that attest to compliance with high quality standards.