Supervisión y gestión en el sistema de servicios de calidad en laboratorio de concreto, suelos y asfaltos de la empresa csa ingenieria ltda. En el municipio de villavicencio meta

Abstract

In the workplace, professional training plays a crucial role in providing the necessary experience and knowledge to address problems broadly and effectively, setting us apart from our colleagues. For this reason, a corporate internship was carried out at the CSA INGENIERÍA LTDA laboratory, focused on 'SUPERVISION AND MANAGEMENT IN THE QUALITY SERVICE SYSTEM IN THE CONCRETE, SOIL, AND ASPHALT LABORATORY OF CSA INGENIERÍA LTDA. IN THE MUNICIPALITY OF VILLAVICENCIO, META,' from September 25, 2023, to March 29, 2024. During this period, work was conducted from Monday to Saturday, from 8:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 6:00 p.m., accumulating a total of 6 months and 1,224 hours of practical and theoretical experience.

The purpose of this document is to present the technical activities carried out during the internship, as well as to provide an overview of the company, including its organizational profile and an analysis of its weaknesses, opportunities, strengths, and threats. Additionally, the contributions made, lessons learned, activity schedule, and recommendations are highlighted, which emerged from the observation and experience gained during the internship. These recommendations are considered essential for improving the work environment and ensuring its efficiency and safety