Plan de Mejora en el Área de Compras, Empresa Sitel - Envió Inmediato en el Código Confirmación de Entrega de Producto/Servicio

Abstract

The purpose of this degree work is to present the improvement plan, and through this to obtain the professional title in International Business, the document will disclose the development of professional practices in the company Sitel Colombia, in the area of shopping. Area in charge of the purchase of assets and company needs, search for suppliers and long-term negotiations with them, purchase orders are also followed up, the area is a bridge between suppliers and other areas of the company. company, which always seeks to have a good relationship with them. Having said the above, the document aims to contribute to the company and specifically to the area, responding to a problem found throughout the development of the practices, a proposal is proposed in which the process of confirming the delivery of products will be optimized. and/or completion of services, which will allow suppliers to have a better response time and give opportunities for improvement to the purchasing area.