Plan de Mejora Para el Agente de Carga Key Logistics

Abstract

Today, market dynamics and our relationships are increasingly related to the participation of the digital economy. the participation of the digital economy; there is a close relationship between development and growth and the implementation of digital tools in business. and growth and the implementation of digital tools in business. In In contrast, the way in which we relate to each other has been configured and it is essential to transmit added value to the customer, even when we are connected through a screen. The present degree work aims to demonstrate how digital tools allow to internal processes of the company more efficient, and how different strategies that generate added value to the customer can be different strategies that generate added value to the services offered by the company. For On the other hand, it is important to consider the specialization of the work as a key factor for the development of good business, where the customer development of good business, where the client finds in the company, an integral, professional and quality service, professional and quality service.