Estado actual de la protección al consumidor electrónico en Colombia

Abstract

The purpose of this article is to describe the background and current perspectives of consumer law in relation to electronic commerce, as a global phenomenon of transactions and investments and the protection of consumers that are involved in this scenario, determining the central figures, their background, characteristics and legal implications in our country. Based on a historical analysis of the current background and perspectives of commercial, contractual, consumer law, and its relationship with electronic commerce. Through an analysis of the normative and doctrinal provisions, jurisprudential pronouncements, comparative law cases, which cover both electronic commerce and the protection mechanisms that have been implemented to guarantee consumer rights. In order to establish a clear description of two scenarios, electronic commerce and the right of consumption as a panorama that presents challenges to the consolidation of consumer rights in new transactional and commercial tendencies.