Un modelo de integración de servicios impulsado por arquitectura empresarial para el fortalecimiento del control fiscal en las entidades fiscalizadoras superiores

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dc.contributor.advisorAponte Moreno, Jhon Alexander
dc.contributor.authorVillamil Cañas, Rosse Mary
dc.contributor.corporatenameUniversidad Santo Tomás
dc.contributor.cvlachttps://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0002349613
dc.date.accessioned2026-02-11T19:22:23Z
dc.date.available2026-02-11T19:22:23Z
dc.date.issued2026-02-10
dc.descriptionLa integración de los servicios de TI constituye un desafío crítico para las organizaciones públicas que buscan modernizar sus ecosistemas operativos y fortalecer los procesos orientados a su misión institucional. En el ámbito del control fiscal, las Entidades Fiscalizadoras Superiores (EFS) requieren cada vez más arquitecturas de servicios sistematizadas e interoperables que garanticen la transparencia, la rendición de cuentas y el control efectivo de los recursos públicos. Sin embargo, la literatura existente evidencia vacíos persistentes en relación con la forma en que los modelos de integración de servicios pueden ser desplegados y validados dentro de entornos gubernamentales complejos. Este estudio describe un modelo de integración de servicios impulsado por Arquitectura Empresarial, diseñado y evaluado en la Contraloría General de la República de Colombia (CGR). El estudio pone a prueba la hipótesis de que un modelo de integración basado en Arquitectura Empresarial proporciona el acoplamiento estructural necesario para alinear el desempeño técnico de los servicios de TI con los requisitos legales del control fiscal, una alineación que normalmente no se encuentra en los marcos genéricos de gobernanza.
dc.description.abstractThe integration of IT services is a critical challenge for public organizations that seek to modernize their operational ecosystems and strengthen mission-oriented processes. In the field of fiscal oversight, supreme audit institutions (SAIs) increasingly require systematized and interoperable service architectures to ensure transparency, accountability, and effective public resource control. However, existing literature reveals persistent gaps concerning how service integration models can be deployed and validated within complex government environments. This study describes an enterprise architecture-driven service integration model designed and evaluated within the Office of the General Comptroller of the Republic of Colombia (Contraloría General de la República, CGR). The study tests the hypothesis that an Enterprise Architecture-driven integration model provides the necessary structural coupling to align technical IT performance with the legal requirements of fiscal oversight, which is an alignment that typically does not appear in generic governance frameworks.
dc.description.degreelevelMaestríaspa
dc.description.degreenameMagister en Telecomunicaciones y Regulación ticspa
dc.format.mimetypeapplication/pdf
dc.identifier.citationVillamil Cañas, R. M. (2026) Un modelo de integración de servicios impulsado por arquitectura empresarial para el fortalecimiento del control fiscal en las entidades fiscalizadoras superiores. [Trabjo de Maestria, Universidad Santo Tomás]. Repositorio Institucional.
dc.identifier.instnameinstname:Universidad Santo Tomásspa
dc.identifier.reponamereponame:Repositorio Institucional Universidad Santo Tomásspa
dc.identifier.repourlrepourl:https://repository.usta.edu.cospa
dc.identifier.urihttp://hdl.handle.net/11634/71573
dc.language.isospa
dc.publisherUniversidad Santo Tomásspa
dc.publisher.branchCRAI-USTA Bogotá
dc.publisher.facultyFacultad de Ingeniería de Telecomunicacionesspa
dc.publisher.programMaestría Telecomunicaciones y Regulación TICspa
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dc.rightsAttribution-NonCommercial-NoDerivs 2.5 Colombiaen
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.localAbierto (Texto Completo)spa
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/2.5/co/
dc.subject.keywordfiscal
dc.subject.keywordoversight
dc.subject.keywordservice
dc.subject.keywordintegration
dc.subject.keywordmodel
dc.subject.keywordenterprise
dc.subject.keywordarchitecture
dc.subject.keywordIT
dc.subject.keywordgovernance
dc.subject.keyworddigital
dc.subject.keywordtransformation
dc.subject.keywordpublic sector
dc.subject.lembTelecomunicaciones y regulación tic
dc.subject.lembArquitectura empresarial
dc.subject.lembGestión pública
dc.subject.proposalCGR Contraloría General de la República
dc.subject.proposalUDEA Universidad de Antioquia
dc.subject.proposalEFS Entidades Fiscalizadoras Superiores
dc.subject.proposalSAI Supreme Audit Institutions (Entidades Fiscalizadoras Superiores, en inglés)
dc.subject.proposalTI Tecnologías de la Información
dc.subject.proposalTOGAF The Open Group Architecture Framework
dc.subject.proposalITIL Information Technology Infrastructure Library
dc.subject.proposalCOBIT Control Objectives for Information and Related Technologies
dc.subject.proposalISO International Organization for Standardization
dc.subject.proposalPETI Plan Estratégico de Tecnologías de la Información
dc.subject.proposalDSR Design Science Research (Investigación en Ciencias del Diseño)
dc.subject.proposalADM Architecture Development Method (Método de Desarrollo de Arquitectura, parte de TOGAF)
dc.subject.proposalKPIs Key Performance Indicators (Indicadores Clave de Desempeño)
dc.subject.proposalSLA Service Level Agreement (Acuerdo de Nivel de Servicio)
dc.subject.proposalMTTR Mean Time To Repair (Tiempo Medio de Reparación)
dc.subject.proposalTRL Technology Readiness Level (Nivel de Preparación Tecnológica)
dc.subject.proposalOSEI Oficina de Sistemas de Información
dc.subject.proposalDIARI Dirección Información, Análisis y Reacción Inmediata
dc.titleUn modelo de integración de servicios impulsado por arquitectura empresarial para el fortalecimiento del control fiscal en las entidades fiscalizadoras superiores
dc.typemaster thesis
dc.type.coarhttp://purl.org/coar/resource_type/c_bdcc
dc.type.coarversionhttp://purl.org/coar/version/c_ab4af688f83e57aa
dc.type.driveinfo:eu-repo/semantics/masterThesis
dc.type.localTesis de maestríaspa
dc.type.versioninfo:eu-repo/semantics/acceptedVersion

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