Propuesta de Política de Gestión Estratégica para el Área de Gestión Humana de la Organización Controles Empresariales S.A.S.

Abstract

The main objective of this consultancy is to propose a strategic management policy for the Human Management area in Controles Empresariales SAS. The importance of this topic arises due to the evidenced need to align the organization's guidelines and Human Management procedures, which impact on an optimal and e fficient workflow. During the methodological process, five components of the model for the modernization of the management of organizations (MMGO) related to the work of Human Management were applied: strategic direction, organizational culture, organizational structure, hum an management and innovation and knowledge; a review matrix of organizational policies was also carried out. As a result, it was evidenced that Controles Empresariales SAS, has a stage three in development, which, according to the MMGO refers to a company where the strategic roles are represented by expert and highly qualified professionals for the position, ther e is a formalization and a process of continuous improvement, which goes hand in hand with international quality standards. Similarly, its focus is on the formalization of processes and its culture is oriented towards the welfare of employees and the direc tives are directed towards the development of new products and services with more effective processes. Likewise, the policy matrix showed the absence of a specific policy for the area that integrates all the necessary processes. Due to the above, a policy was proposed that responds to the needs for the transversal participation of Human Management in the achievement of strategic objectives.