Cultura organizacional y su relación con los Sistemas de gestión. Una Revisión bibliográfica

Abstract

Management systems promote in the organization the development of the organizational culture oriented towards continuous improvement, which is why it is relevant to apply planned and directed individual and collective change processes to achieve the development of good performance practices that make them efficient. and effective management of functions. The exposed study presents a bibliographic review of the definitions and essential ideas about the transformation, maintenance and diagnosis of the organizational culture, considering the description and juxtaposition of the information as a comparative structure based on the technical standards ISO 9000 and ISO 9001, of documents academic and diverse authors that allow the analysis, identification and classification of the most significant dimensions related to the organizational culture and that present in the changing environment affect their adaptation and integration. The comparative study concentrates and aligns the different theoretical references analyzed and related, with the principles of quality, resulting in the synthesis of the dimensions that require further intervention and that can be incorporated into the organizational culture.